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GE0-803 - GCP8-System Consultant Voice Platform - Dump Information

Vendor : Genesys
Exam Code : GE0-803
Exam Name : GCP8-System Consultant Voice Platform
Questions and Answers : 122 Q & A
Updated On : Click to Check Update
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GE0-803 Questions and Answers

Pass4sure GE0-803 Dumps with Real Questions & Practice Test


Which of the following components listed are considered optional in a GVP 8.1 Solution? (Choose six)

  1. Call Control Platform

  2. IVR Server

  3. Composer

  4. Supplementary Services Gateway

  5. Speech Server

  6. Resource Manager

  7. CTI Connector

  8. Media Control Platform

Answer: A, B, C, D, E, G


GVP 8 supports HTTP and HTTPS

  1. True

  2. False

Answer: A


When configuring GVP 8, which of the following groups of functions can be performed through Genesys Administrator?

  1. Adding New applications, Adding Application templates and creating Roles

  2. Adding New applications, Adding Applications templates and setting user permissions

  3. Viewing Alarms, Monitoring Applications, creating application solutions and changing user permissions

  4. All of the above

  5. None of the above Answer: D QUESTION: 114

Under what circumstances it is appropriate to deploy an IP Call Manager?

  1. Three or more VCS's

  2. An IPCS and a VCS on the same computer

  3. An IPCS deployed on the same computer as the EMPS

  4. Two or more IPCS's

Answer: D


Role Based Access control in GVP 8.1.2 is available only through Genesys Administrator.

  1. True

  2. False

Answer: A


A Primary Voice Application URL is required when provisioning the IVR Profile. The Primary Voice Application CANNOT include .

  1. The fully qualified name of the web server that hosts the application

  2. The numeric IP address of the web server that hosts the application

  3. The name of the first page of the voice application

  4. The path to the <Application Name>.XML file

Answer: D


Which process of EMPS communicates with the dispenser?

  1. SPS A-Self-Service Provisioning Server

  2. SPM A-Self-Service Provisioning Manager

  3. SCI - Solution Control Interface

  4. SCA - Self-Service Configuration Agent

Answer: A


When the parameter localconfig is set equal to 1 (localconfig = 1) in GVP.ini, the WatchDog service will .

  1. Not read the local GVP.ini file, using the latest configuration contained in the LDAP database for the VCS/IPCS parameter settings

  2. Read the local GVP.ini file for the VCS/IPCS parameters, not using use the latest configuration contained in the LDAP database.

  3. Read the local watchdog.ini file for the VCS/IPCS parameters, not using use the latest configuration contained in the LDAP database.

  4. Read the local EMPS.ini file for the VCS/IPCS parameters, not using use the latest configuration contained in the LDAP database.

Answer: B


Outbound Calling is a feature typically associated with configuration.

  1. An In-Front of the Switch

  2. A Behind the Switch

  3. A VoIP application

  4. An MRCP ASR

Answer: A


Is ISCC function used by IVR-TServer in network mode ? Choose the best statement.

  1. Yes because the IVR is like a second site

  2. No because the IVR is integrated in the real site

  3. No because ISCC function doesn?t exist in IVR-TServer

Answer: A


When deploying multiple instances of IPCS, which IP address would need to be specified in the configuration in order for the two or more IPCS to properly register their resources and receive calls?

  1. Local IP address

  2. SQL Server

  3. Primary Call Manager

  4. Media Gateway IP address

Answer: C


When using the Sun One Directory Server as the LDAP database to store the configuration for GVP, the user name that is required is .

  1. cn=Manager

  2. GVPOwner

  3. cn=Directory Manager

  4. admin

Answer: C

Genesys GE0-803 Exam (GCP8-System Consultant Voice Platform) Detailed Information

Drive Superior Customer Experience
Well-trained staff leads to a well-run business and great customer experience. Make it easy for your staff to stay up-to-speed on new features and functionality through our comprehensive curriculum, designed to fit all skill levels and learning types.
Become an Expert
Take full advantage of the power of Genesys solutions and technology. Expand your on-the-job experience and deepen your knowledge in courses taught by expert instructors along with the knowledge base available as part of your Genesys Care subscription.. Master your Genesys solutions while learning in the training environment you choose.
Get Certified
Extend your Investment in Genesys by investing in certified experts to run it. Certified staff leads to higher quality performance, better retention of technical experts, and better business outcomes.
Select Your Type of Training
Choose from classroom training at our sites, or eLearning with self-paced virtual courses and videos. Save on travel expenses and still get live, instructor-led training. Need a course customized to your specific solution, skill set, or duration? Try our Genesys Solution Adoption Toolkits, delivered virtually or on a Genesys campus.
Keep Up on News and Events
Check in often for new course topics, upcoming events, and discounts that can make your work easier. Find out where and when certification exams are offered. Get assistance from dedicated instructional designers and Genesys experts to map out a training path that is right for you.
Inbound Voice 8.5 Consultant (GCP8-CIV.
Inbound Voice 8 Consultant (GCP8-CIV) - retiring December 31, 2016.
Inbound Voice 8 Developer (GCP8-DIV)
Outbound Voice 8 Consultant (GCP8-COV)
Voice Platform 8.5 Consultant (GCP8-CVP)
Genesys Info Mart 8 Consultant (GCP8-CGIM)
Holding a Genesys Professional or Presales Certification leads to higher quality performance, recognized credibility and greater customer success. Certification demonstrates a high level of commitment to the associated field of practice and increases opportunities for career advancement.
Certification Levels and Available Certifications
Genesys Certified Associate
The Genesys Certified Associate (GCA) certificate is ideal for professionals who are new to the Genesys CX Platform technology. As supervisors, administrators and associate consultants, you will be well-equipped to perform standard out-of-the-box functions with Genesys. Our GCA certificates also help meet Genesys Partner Program requirements.
Business Edition Premise 8 Associate Consultant (GCA8-BEP)
Premier Edition Associate Consultant (GCA-PEC1)
Genesys Certified Professional
The Genesys Certified Professional (GCP) – This certificate is ideal for technical professionals who have some knowledge and experience on the Genesys CX Platform. With these certifications, you can perform standard-out-of-the-box functions, as well as customize, troubleshoot and maintain Genesys implementations. These GCP certificates also meet Genesys Partner Program requirements and meet these three roles:
Genesys Certified Consultant
Genesys Certified Developer
Genesys Certified Support
Genesys Certified Professional Consultant
Consultants, system administrators and approved subcontractors who assist Genesys partners and customers in the planning, installation, configuration, and maintenance of their systems will benefit from these certifications:
Inbound Voice 8.5 Consultant (GCP8-CIV
Inbound Voice 8 Consultant (GCP8-CIV) - retiring December 31, 2016
Inbound Voice 8 Developer (GCP8-DIV)
Outbound Voice 8 Consultant (GCP8-COV)
Voice Platform 8.5 Consultant (GCP8-CVP)
Genesys Info Mart 8 Consultant (GCP8-CGIM)
Workforce Management 8.5 Consultant (GCP8-WFM)
SIP Server 8 Consultant (GCP8-SIP)
Intelligent Workload Distribution 8.5 Consultant(GCP8-IWD)
Intelligent Workload Distribution 8 Consultant (GCP8-IWD) - retiring December 31, 2016
eServices 8 Consultant (GCP8-ESV)
Advisors 8 Solution Consultant (GCP8-ADV)
Business Edition Premise 8 Consultant (GCP8-BEP)
Composer using Voice Applications 8 Developer (GCP8-DCV)
Composer Routing 8 Developer (GCP8-DCR)
Interaction Recording 8.5 Consultant (GCP8-GIR)
Genesys Certified Professional Developer
System integrators, telephony specialists, and Genesys partners and employees will be certified to develop applications using Platform Software Development Kit.
Platform SDK8.5 Developer (GCD8-SDK)
Platform SDK8 Developer (GCD8-SDK) - retiring December 31, 2016
Genesys Certified Professional Support
Consultants, system administrators, and approved subcontractors that assist Genesys partners and customers in troubleshooting their Genesys CIM Platform configuration can benefit from this certification:
CIM8 Troubleshooting for Support (GCS8-CIM)
Genesys Certified Presales Program
The Genesys Certified Presales (GCPS) program offers training specifically designed for our Partners and provides comprehensive and relevant knowledge of Genesys solutions for presales activities:
CORE8 Presales (GCPS8-CORE)
IP 8 Presales (GCPS8-IP)
Additional new and updated exams will launch throughout 2016. Please contact your regional Genesys University office to inquire about training and exam information for any Genesys Certification.
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ICMI's Contact center Expo is without doubt one of the most trusted movements in the trade. name center gurus rely on the annual event to carry a complete, intuitive software. This year's adventure is set to show attendees to significant content, knowledgeable audio system, and a solutions-packed expo corridor. Produced with the aid of ICMI, the authority on contact center excellence, the conference educates experts seeking to further their potential in an business that continues to face challenge and transformation. Noble methods will host attendees right through the week within the display corridor, demonstrating the dramatic affect of its omnichannel options on worker engagement, knowledgeable construction and by using extension, customer journey. Who: Noble techniques, booth #90When: might also 13 sixteen, 2019Where: ICMI Contact center Expo 2019, The Diplomat seaside resort, Hollywood, Fla. Noble Gamification is a unified employee engagement platform designed to boost agent productivity and in the reduction of attrition in call centers. Noble leverages video game mechanics across the worker generational spectrum to sooner or later align the client's pursuits with their worker's actions. The product's entertaining method creates fairness and normalizes KPIs across disparate corporations and campaigns and contains constructed-in redemption tools to directly deliver rewards. The right options can aid manage the omnichannel event and in the end increase client engagement. with the aid of making use of Noble programs' omnichannel inbound/outbound contact technologies, workforce management, conversational analytics, and self-service options, agencies are empowered to manage the full spectrum of consumer communications. About ICMIThe overseas consumer administration Institute (ICMI) is the main provider of complete components for world customer administration experts who need to enhance consumer experiences and increase efficiencies at every level of the contact core, from frontline brokers to executives. because the voice of the contact middle profession, ICMI has helped more than 50,000 companies in 167 nations via working towards, activities, consulting, and informational elements when you consider that 1985. ICMI's skilled and committed crew of industry insiders, trainers, and consultants are dedicated to assisting you lift the strategic price of your contact core, optimize your operations and improve your client carrier. ICMI is geared up by means of UBM, which in June 2018 combined with Informa PLC to develop into a number one B2B counsel services community and the largest B2B hobbies organizer on this planet. To be trained more and for the newest information and guidance, talk over with and About Noble SystemsNoble techniques corporation is a worldwide leader in the customer communications industry, offering imaginative solutions for Contact core, body of workers Engagement, and Analytics applied sciences. Tens of heaps of brokers at client installations global use Noble structures to manage tens of millions of consumer contacts everyday. Noble offers a unified suite of inbound, outbound, and omnichannel contact processing, method planning, useful resource administration, and compliance equipment for agencies of all sizes. Our premise, cloud, and imaginitive premise/cloud hybrid systems include ACD, predictive dialing, blended processing, recording and monitoring, IVR, messaging, interplay analytics, technique automation, personnel administration, and gamification. With a portfolio of one hundred ninety+ patents and becoming, Noble leads the way in pioneering solutions for the contact center market. For more counsel, contact Lee Allum at 1.888.8NOBLE8 or seek advice from supply Noble systems While it is hard errand to pick solid certification questions/answers assets regarding review, reputation and validity since individuals get sham because of picking incorrectly benefit. ensure to serve its customers best to its assets as for exam dumps update and validity. The greater part of other's sham report objection customers come to us for the brain dumps and pass their exams cheerfully and effortlessly. We never bargain on our review, reputation and quality because killexams review, killexams reputation and killexams customer certainty is imperative to us. Extraordinarily we deal with review, reputation, sham report grievance, trust, validity, report and scam. 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