The “D” in the DMAIC model stands for “Decide.”
are designed to control, define, standardize, and structure how procedures are carried out within an organization.
Technology that enables workflow in processes are called:
Paul is currently testing the design of his process. He is piloting the process and
implementing feedback to optimize his process before he implements it across the organization. Paul is:
Wasting his time
Using the Six Sigma approach
Using the iterative design approach
Using the Lean approach
is the first step of Business Process Improvement model.
How to get the Customer
Where is the Customer
Know the Customer
Know the financial status of the Customer
A swimlane process map:
Distinguishes the responsibilities for steps within a process
Uses colored visual indicators to indicate progress
Lists tasks and deadlines
Provides real−time data on process efficiency
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