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A2010-572 exam Dumps Source : Assessment: IBM Tivoli Monitoring V6.2.3 Administration
Test Code : A2010-572
Test Name : Assessment: IBM Tivoli Monitoring V6.2.3 Administration
Vendor Name : IBM
Q&A : 116 Real Questions
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CARMEL, Ind.--(business WIRE)--Talevation® has accelerated their skill Assessments Platform (tap)™ to over seven-hundred online skill assessments. faucet is Talevation’s cloud-primarily based, application-as-a-carrier (SaaS) digital industry, where clients can self-buy and self-administer (in a private and comfortable manner) validated knowledge and behavioral ability assessments throughout a broad latitude of job titles, classifications and behavioral criteria. With the quantity of ability assessments now attainable, Talevation additionally multiplied their strategic partnership with IBM®, and has now included IBM Watson™ AI, to aid ebook clients in selecting the correct assessments, for their wonderful cases.
Scott Abbott, Talevation Managing associate stated, “as a result of we've such an expansive portfolio of talent assessments - and that typical keyword search offers limited results - we anticipated that users might also have issue landing on the perfect assessment(s) or comprehend exactly which assessments to take. In response, we built a chatbot named TAPbot™, that makes use of IBM Watson capabilities to convey a guided journey. as an example, TAPbot may indicate taking the ‘information mining concepts’ evaluation, when the person searches for ‘synthetic intelligence’. Or for a particular talents evaluation, TAPbot might also recommend definite behavioral assessments, to enrich their abilities. These connected however distinctive assessments may be ones our user did not originally trust. Such self-discovery and help, is on the heart of the faucet adventure.”
in addition to IBM Kenexa examine on Cloud™ and IBM Watson, faucet leverages different products and services from the IBM Cloud™, including: Alert Notification, API join, Assistant, Availability Monitoring, certificate supervisor, Cloudant, Cloud Foundry, Cloud services, Cloud Object Storage, continual beginning, Discovery, natural Language realizing.
brought Abbott, “tap offers the most extensive and complete portfolio of self-carrier ability assessments available in the market these days. And with the fresh addition of tap U!, our profession capabilities software for faculties, students and up to date or soon-to-be graduates - we're excited that tap can help tens of millions of americans earn, strengthen and hold lucrative employment.”
About Talevation: Headquartered in Carmel, IN - Talevation partners with IBM and IBM’s Kenexa skill Assessments - to give over 1,000 potential and behavioral ability assessments used to identify, body, validate, measure, prove and substantiate the fit and skillability of capabilities and present employees. Talevation helps individuals and companies of all sizes, take the guesswork out of their ability selections: from hiring the right individuals, to career construction, and worker engagement. Talevation supports 4,000+ business areas, which mutually administer over one million particular person competencies and behavioral tests, per thirty days.
For tips about tap and Talevation, consult with www.talevation.com.
All enterprise and products are the registered trademarks of their respective corporations.
IBM is smartly normal for its advancements in excessive-efficiency computing, eco-friendly computing, commercial enterprise server and cloud computing alike. big Blue would not appear to be taking any breaks and, now not lengthy after disclosing plans for the advent of yet an additional totally potent and environmentally pleasant supercomputer (the Blue Waters), it has now presented yet one other development, this time within the enviornment of cloud computing services. This development, usual because the Tivoli monitoring platform, will allow medium-sized companies to extra correctly address as many as 500 monitored resources.
"With digital assistance as the lifeblood of extra agencies, even the smallest agencies or divisions trust the records core's performance mission-important," Al Zollar, universal supervisor of IBM Tivoli, noted. "With this new provider, IBM is delivering our smartest facts core application through which corporations opt for and pay for what they need. it's so handy that we predict most corporations can sign up for it on Monday and have it operating with the aid of Friday. The simplicity is a fine looking addition to our carrier management portfolio."
The respective substances that the Tivoli monitoring platform can handle are every little thing from operating programs to purposes and gadgets directly connected to the monitored network. The Tivoli is an on-demand provider that immediately detects energy outages and bottlenecks, immediately notifying the IT manager and often even resolving referred to considerations without the need for user involvement. The service helps Linux, AIX, HP-UX and Microsoft windows working programs, and all Tivoli Monitoring features might be dedicated and preconfigured.
event although the carrier would require a month-to-month fee, no application licensing is required. The set-up payment prices $6,500 and contracts may additionally cowl time intervals of ninety days to three years. The "touchless" agent-less Tivoli Monitoring 6.2.1. (which displays devices and gadget utility) begins at $forty four per thirty days per node, with the agent-based OS and application monitoring option costing $58 per node every month.
IBM unveiled new expertise to cut back energy outages with the aid of helping energy agencies predict where trees and different vegetation may additionally threaten power traces. IBM labored with Oncor, the greatest utility enterprise in Texas and the fifth biggest within the u.s., to enhance a solution tailor-made for the power and utility business, to assist increase operations and supply reliable electric powered provider for millions of shoppers across the state.
The weather business Vegetation management - Predict is constructed on IBM PAIRS Geoscope, a expertise developed by way of IBM research.The system directly strategies massive, complex geospatial and time-based datasets gathered by satellites, drones, aerial flights, tens of millions of IoT sensors and weather fashions.
The resulting insights can assist companies like Oncor to monitor vegetation growth throughout their total service territory, permitting them to superior establish and predict knowledge infringement with vigour lines. corporations can greater proactively and precisely plan for preventive protection and quick response, focusing crews in the optimum-precedence areas and validating that vital trimming became accomplished as expected.
"electricity is an essential part of our lives, and millions of Texans depend upon Oncor each day. Vegetation poses a serious chance to power lines and the encircling areas, however monitoring it's a difficult and time-ingesting method," says Peter Stoltman, vegetation management software manager, Oncor. "by way of working with IBM, we are in a position to use analytics and AI to prioritize high-possibility areas. This helps us adapt upkeep operations to increase public protection and service reliability."
Vegetation is a number one explanation for provider interruption for utility organizations. With average approaches, the primary perception into expertise hazards contains expensive on-website inspections or realizing the final time an area became trimmed. With this new answer, tons of of miles of transmission and distribution strains could be continually monitored to provide continual insight in regards to the state of growth and renovation. besides assisting identify and predict outage threats, geospatial-temporal insights can assist with overall grid reliability and compliance, wildfire prevention, storm administration and evaluation.
“Our utilities shoppers told us that getting certain perception into the state of vegetation across their provider territory turned into a key challenge,” says Mahesh Sudhakaran, chief digital officer of IBM energy, ambiance and Utilities. "with the aid of combining PAIRS with AI and business competencies, we may give purchasers one integrated solution, delivered via IBM Hybrid Cloud, to assist them predict and manage vegetation in a value-beneficial and clever manner.”
“each enterprise is littered with weather. however for energy companies and their customers, it might probably suggest the change between no matter if they can preserve the lights on and heat their buildings,” says Cameron Clayton, IBM’s customary supervisor of Watson Media and climate. “The means to layer weather facts with satellite and sensor data gives utility organizations potent new insights to support them increase operations and lower have an impact on on their consumers.”
PAIRS Geoscope ingests greater than 10 terabytes of recent facts per day and has already served greater than 15 million requests from greater than 4,000 researchers, facts scientists and builders in eighty international locations. It gets rid of the labor-intensive process of generating insights from geospatial-temporal facts, which is normal for its sheer dimension and complexity. The lack of ability to entry, question and analyze this classification of huge facts in a scalable way is the rationale it became long considered unsearchable data. IBM scientists invented a new approach to run and analyze complex queries inside minutes instead of weeks or months, making up to now unattainable insights now a fact.
PAIRS Geoscope is commonly accessible for distinctive industries and use circumstances. in addition to Vegetation management - Predict, PAIRS is additionally the underlying expertise for Watson decision Platform for Agriculture, a collection of agribusiness tools that makes use of the power of AI and geospatial information to aid farmers make greater counseled decisions about their crops.
For greater assistance, view the net web site.
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IBM has extended Tivoli Risk Manager via interoperability with three new vendors. Network Associates Inc (NAI) adds its McAfee Active Virus Defense software to the mix. NFR Security joins Internet Security Systems (ISS) and Cisco Systems in providing Tivoli Risk Manager with intrusion detection technology, and on the firewall and VPN side, Secure Computing's Sidewinder takes its place beside Check Point.
Tivoli is one of four software brands within IBM, the others being WebSphere, DB2 and Lotus. Within Tivoli, four business units concentrate on different aspects of management. One handles availability and performance, another configuration and operations and a third, storage. The fourth business unit within Tivoli focuses on security. It handles administration and authorization with its Policy Director and Identity Director products. Risk Manager, which first went to market in June 2000, offers centralized monitoring and assessment of all the security risks a company might face. It's designed to be used even by systems administrators who are not security experts.
Modern enterprises overflow with security software, typically point products from intrusion detection, antivirus, firewall and VPN vendors. Each package emits security events. In the past, companies have hired operators to watch the consoles for each package separately. Tivoli believes it has identified a need for a more holistic and correlated view.
Risk Manager comes in three pieces. The real-time monitoring component accepts input from any number of software products. Supported vendors include Apache Software Foundation, Argus Systems Group, Check Point Software Technologies, Cisco, ClickNet Security Technologies, Gilian Technologies, IBM, iPlanet International, ISS, Lockstep Systems, Microsoft, Red Hat, Sun Microsystems, Symantec and Zone Labs, as well as the freshly announced NAI, NFR and Secure.
The second component performs log analysis on the stored input in an effort to identify patterns of attacks. The third and final component offers what Tivoli calls "proactive vulnerability assessments" for threats like the Code Red e-mail virus. This component can start and stop a process or revoke a user's privilege if it believes it has identified inappropriate patterns of use.
Because Tivoli's security management software offers a broad range of features, it competes with a number of point product vendors. In authorization, Tivoli Policy Director faces off with companies like Netegrity. In administration and provisioning, Tivoli Identity Director competes with BMC, Oblix and Waveset. Tivoli is even moving into authentication with a PKI product and a fresh VeriSign alliance.
Among startup companies with venture funding, eSecurity is the closest competitor to Tivoli Risk Manager. Prospects that have investigated both report that eSecurity offers slightly superior integration and correlation of events, as you'd expect from a company betting the bank on this specialization. By cross-referencing two or three different reports, eSecurity tries to minimize the false positives that are invariably associated with threat management and intrusion detection systems.
Other vendors with intrusion detection products are Intellitactics and NetForensics. Meanwhile, several mainstream security vendors, notably ISS and Symantec, are starting to offer integrated management, although so far they're only supporting their own products. As for Tivoli's traditional management competitors, CA has made a couple of announcements, and there's little sign that HP is ready to move into the space.
There are about 50 major Tivoli Risk Manager customers. Street price comes to around $25,000 for 20 devices or so. List price is higher, but partners offer big discounts to existing IBM shops. Enterprise customers might expect to pay $100,000 or more. Tivoli executives say pricing is very competitive. Indeed, given the extent to which IBM can afford to subsidize its new adventures in software, it?s impressive that eSecurity has managed to gain the reputation it has.
the451 (www.the451.com) is an analyst firm that provides timely, detailed and independent analysis of news in technology, communications and media. To evaluate the service click here.
Healthcare providers in the Middle East and Africa will spend $2.8 billion on IT products and services in 2014 - an increase of 2.8 percent over 2013, according to the latest estimates from Gartner. With spending expected to be concentrated on areas like building patient databases, mobile health, and preventive and diagnostic healthcare technologies, there is a dire need for healthcare providers to invest in patient engagement technologies.
The healthcare industry is no stranger to rapid evolution and for ages, providers have had to react quickly to new innovations. While employing the most skilled professionals and investing in the latest facilities goes a long way in establishing brand image, there are today many more factors that play a role in drawing in patients. Through the internet and social media, patients are smarter, more educated shoppers. Before they make a choice about a healthcare provider, they research their options through various channels in an effort to ensure they make the most educated and appropriate decision. Once the decision is made and the service is provided, the customer experience helps guarantee future business with both them and their peers.
Regulations, privacy challenges, and increasing research and technology, have all caused the healthcare industry to change regularly. Similarly, the expectations of patients continue to change in an effort to get quicker access to information they require. The idea of patient engagement is providing patients with access and allowing them to communicate with the provider at the time and in a manner they prefer. The downfall for many providers is waiting for patients to reach out to them before they provide information. Cost-cutting measures, penalties, and potential loss of business are creating an increasing need for automation around engagement practices.
Healthcare providers have to be able to provide a secure, efficient, and effective process to engage with patients if they hope to attract and retain their business. Whether large or small, every healthcare organization has a customer service center play a critical role in helping expand patient engagement strategies. The contact center now serves as the core of the customer service arena, and can be leveraged as a tool to achieve customer engagement excellence - if steps are taken to turn it into a platform for innovation.
Moving to a Multi-Channel Approach
For healthcare providers, patient engagement is the primary focus for cutting costs, reducing re-admissions, and preventing future expenses, as well as ensuring a seamless experience for all customer enquiries. By creating a multi-channel environment that invites multiple ways to engage both inbound and outbound, patients receive a more personalized level of care from the provider. Furthermore, many multi-channel implementations include self-service options to increase access to information no matter the time of day. These channels may range from traditional modes of communication such as voice, fax, and email, to more recent channels like web chat, social media, and video.
Multi-channel should not be interpreted as ‘every channel.’ Given the demographic of its patient base, it is the responsibility of the provider to determine what additional channels, if any, will prove beneficial to their patient engagement strategies. For instance, simple enquiries like appointment reminders, procedure follow-ups, or refill confirmations are increasingly being made available through SMS and email. At the time of enrollment with the provider, the patient has the option to communication preference, recognizing that these preferences may differ based on the notification. This may be driven by availability or confidentiality concerns. Either way, the idea is that the patient has the choice.
Providers should talk to patients, determine the need, and look at a scalable, paced plan to increase engagement automation. Once a plan has been put in place as to what channels to offer, how to offer them, and how to implement them, it will be important to determine an ongoing management plan. This includes staffing requirements, recognizing that not every user will be capable of handling different types of interactions. It also includes an ongoing maintenance plan for administration and reporting. Monitoring the use of current channels will help providers expand existing and future projects to create an even more effective strategy.
Self-Service Done Right
Interactive Voice Response (IVR) has earned a bad reputation in recent years, mainly as a result of poor implementations. Problems arise when companies do not take the time and resources to develop menus and options that actually prove beneficial to customers. If implemented correctly however, automation of the IVR can prove to be just as much, if not more, personalized than a real person. Through integration with back-end systems that contain relevant customer data, the IVR can be made more dynamic and intelligent.
For healthcare, EMR systems or billing applications contain a wealth of patient information. As soon as a patient calls in, the IVR can be linked to relevant patient information to help drive the call or suggest why they might be calling. From recent procedures or discharges to upcoming appointments and outstanding bills, a patient journey is created through a self-service engine.
Anytime information is made available to a patient or caregiver, it is always important to include security parameters for authenticating the caller. This may mean limiting information that is provided through the automated menu and escalating the call to a person if confidential medical information needs to be shared. It could also mean getting creative with authentication to confirm that the caller is who they say they are through recent technology like voice biometrics. No matter the implementation, self-service implemented correctly can serve as a cost-saving, convenient, personalized communication channel for providers and patients.
Proactive Versus Reactive Engagement
It can be easy to respond to patients only when they engage with us. What sets certain providers apart is the ability to create better relationships with patients by taking a more proactive approach to customer service. The idea that is that the organization can provide value to a patient even when they do not realize it can help expand the ongoing relationship.
Patients trust providers with their health and well-being. This dynamic of the industry makes it even more important that the level of patient service be unique. The contact center has tools in place to help provide necessary responses to incoming interactions along with more creative outbound notifications. As the social media trend evolves, more and more organizations are using this channel to engage with customers. The same holds true with provider opportunities. Thanks to social media, patients can get additional insight about almost everything from their healthcare providers, which was previously not available.
Additionally, proactive reminders through multichannel options like SMS, mobile applications, and email can help patients feel more in touch and educated on their health. From pre-op to post-op, to prescription reminders, to basic ‘just checking in’, automated outbound communications can serve as a great tool to talk to patients without requiring the human resources to do so.
Call to Action
Through increased integration, improved customer service strategies, and assessment of current business processes, organizations can make the decision to move to a more innovative and proactive strategy for patient engagement. What separates the healthcare industry from others is the idea that healthcare providers are dealing with real people, their health and well-being, and trying to do what is best for them. The services being rendered and sold are much more sensitive in nature, so a quality patient journey can be the perfect place to add personalization and care to services. And the contact center or patient service centre can serve as a great starting point and central location for this change.
About the author: Shaheen Haque is the Territory Manager, Middle East & Turkey at Interactive Intelligence. Originally from Bangladesh, he spent his early years being educated in London, UK and subsequently has worked in the UK and Europe for predominantly US software companies since graduating from University in 1993. The list of organizations includes SPSS (now IBM), LBS, Oracle, Seagate Software, AppSmart Software. It was his job with Micromuse (now IBM) that first brought him to Dubai. After his stint in Micromuse, he worked with IBM Middle East for a while in the Tivoli division. Then in 2007 he joined Interactive Intelligence when the company opened its first Middle East office in Dubai Internet City.
Edited by Maurice NagleBy TMCnet Special GuestShaheen Haque, Territory Manager, Middle East & Turkey at Interactive Intelligence ,
TRIRIGA software helps clients make strategic decisions regarding space usage, evaluate alternative real estate initiatives, generate higher returns from capital projects, and assess environmental impact investments.
Greater efficiencies around the operations and management of real estate are critical for organizations with multiple facilities. Property and real estate typically represents the second-largest expense on a company's income statement, after employee compensation. Facilities investments and operating costs can be more than 30 percent of corporate annual spending. Fifty percent of the lifetime ownership costs of a facility can be driven from its ongoing operation.
IBM is working with thousands of organizations globally to optimize the energy usage and equipment efficiency in office buildings, campuses, resorts, hospitals and cities using IBM smarter buildings software, which includes analytics, automation and IBM Maximo Asset Management.
Today many facilities managers, real estate managers and C-level executives rely on separate products from multiple vendors to optimize their facility infrastructure, lease administration, utility consumption, space and occupancy, and facility condition assessment. Each product used by different departments holds silos of information, making it difficult, if not impossible, to share across different operating functions. Similarly, business processes that span multiple groups cannot easily be accomplished when those groups are using different products.
"The combination of TRIRIGA and IBM smarter building solutions will deliver the industry's most comprehensive capabilities that span the needs of all industries for managing facilities and real estate portfolios," said Florence Hudson, energy and environment executive, IBM. "Having one view of building operations worldwide will be a powerful tool to help organizations control and optimize their second-largest corporate expense -- property."
More than 200 clients and thousands of users -- including over one-third of Fortune 100 corporations across every major industry, as well as seven of the 15 federal executive departments of the U.S. government -- use TRIRIGA software to reduce operational costs, increase return on real estate assets and mitigate environmental regulatory risks.
As a leader in the workplace management market, TRIRIGA will strengthen IBM smarter buildings solutions by adding these key functions:
o Real Estate Portfolio Management, including strategic portfolio planningand lease management --TRIRIGA allows companies to optimize buildinguse, reduce occupancy costs and improve lease administration. TRIRIGAsoftware helps companies evaluate future space requirements and makelong term planning decisions. For example, using solutions from TRIRIGA,managers can determine future space and growth needs and choose the mostfinancially beneficial options among lease or buy alternatives.
o Capital Project Management, such as condition assessment, budgeting,construction estimating and project management -- Effectively evaluatingbuilding condition and prioritizing investments are important inmaximizing a facility's lifetime value at the lowest cost possible. Forexample, managers can assess whether to replace a roof on a buildingversus replacing the heating, ventilation and air conditioning (HVAC)equipment by helping determine which is a better return-on-investmentand assessing trade-offs in identifying investment priorities.
o Energy and Environmental Sustainability, such as monitoring utilitycosts and consumption, analyzing environmental investments and settingcarbon management strategies -- Tracking and managing utility costs,including electricity, gas and water, is the first step companies musttake in driving those costs down. For example, using TRIRIGA software, acompany can monitor and track its carbon footprint and reduce greenhousegases from underperforming facilities. Companies can evaluate thefinancial and environmental benefit of capital investment decisionsfocused on energy and environmental efficiency strategies, such as abuilding retrofit or updating to a more efficient HVAC system.
"Together, IBM and TRIRIGA will offer the most comprehensive facility and real estate management solution for clients around the world," said George Ahn, president and CEO of TRIRIGA. "By combining our intellectual capital with the global reach of IBM, we can help clients dramatically improve their buildings' operations to become more sustainable and cost efficient."
TRIRIGA will be integrated into IBM Tivoli Software and IBM Global Business Services. The transaction is expected to close in the second quarter of 2011, subject to regulatory approval and the satisfaction of customary closing conditions. TRIRIGA employs approximately 200 people worldwide.
The acquisition of TRIRIGA will help accelerate IBM's growth in the smarter buildings market, a key initiative in IBM's Smarter Planet work. Earlier this month, IBM said Smarter Planet projects are estimated to drive $10 billion in revenue for IBM by 2015.
For more information, please visit www.ibm.com/software/tivoli/welcome/tririga
About IBM Smarter Buildings
Since launching its Smarter Buildings initiative in February 2010, IBM has created a portfolio of smarter buildings solutions that integrate with building automation software from across the industry. IBM's real-time monitoring and analysis, facilities and space management capabilities, and advanced dynamic dashboards helps property owners and managers reduce facilities operations and energy expense, and improve asset management and reliability. For more information, visit: http://ibm.com/smarterplanet/us/en/green_buildings/ideas/index.html?re=sph
About TRIRIGA, Inc.
Named by foremost industry analyst firms as the leader in sustainability software and in Integrated Workplace Management Systems, TRIRIGA provides enterprise sustainability, real estate and facilities management solutions. TRIRIGA has delivered the industry's most advanced capabilities such as configurable workflow and performance analytics engines to reduce operating costs, increase return on assets and achieve sustainability goals for mid- and large-sized commercial and public enterprises, including more than one-third of the Fortune 100.
Tod FreemanIBM Media Relations415firstname.lastname@example.org
Michael CorradoIBM Media Relations914email@example.com
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