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7765X - Avaya Workforce Optimization Select Implementation and Support - Dump Information

Vendor : Avaya
Exam Code : 7765X
Exam Name : Avaya Workforce Optimization Select Implementation and Support
Questions and Answers : 66 Q & A
Updated On : Click to Check Update
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7765X Questions and Answers

Microsoft Word - 7765X-Final.html


QUESTION: 61

Which three AWFOS server roles are supported by the AWOFS installer? (Choose three.)


  1. Web application

  2. Database

  3. Recorder

  4. Reports

  5. Evaluate


Answer: B, D, E


QUESTION: 62

What are three ways to assign eLearning courses/quizzes? (Choose three.)


  1. Interaction playback

  2. Learn>Library

  3. Management

  4. Coaching

  5. Evaluation


Answer: B, C, E


QUESTION: 63

To which module(s) does the Avaya Workforce Optimization Select default 'admin' user have access?


  1. Administration and Reports module

  2. Administration and Live Monitoring module

  3. only Administration module

  4. all modules

Answer: D


QUESTION: 64

In Employee Manager, which Bulk Action is not possible?


  1. Bulk Change the Supervisor Association

  2. Bulk Change of Privileges

  3. Bulk Change of Queue Association

  4. Bulk Change the Recording Configuration


Answer: B


QUESTION: 65

A technician is installing Avaya Workforce Optimization Select and wants to use the Communication Server 1000 switch as the telephony switching platform.

Under the ACD in the standard setup screen, which option should the technician select?


  1. IPOCC

  2. ACCS

  3. ICR

  4. AACC


Answer: B


QUESTION: 66

Where can you create data partitioned Organization Unit types, and how many can be created?


  1. Asset Management, 2

  2. AWFOS, 1

  3. Tenant Administration, 1

  4. System Configuration, 2


Answer: C


Avaya 7765X Exam (Avaya Workforce Optimization Select Implementation and Support) Detailed Information

Credentials & Certifications
Sharpen Your Technical Skills—Get Certified on Avaya Solutions
Professional Credentials and Technical Certifications
For every level of knowledge and expertise, Avaya certification programs can enhance your ability to effectively deploy and use Avaya communications applications and technology.
Programs are available by area of focus and for different skill levels. Courses include rigorous study and hands-on learning, complimented by a blend of online tests and proctored exams to validate your competencies. Certifications require passing scores on all examinations.
Maintain Your Market Edge
The skills and knowledge you demonstrate through certification can help you make an immediate impact on current projects. Plus, you gain resume-worthy, career-building skills. You’ll be better able to sell, design, implement and maintain Avaya Solutions while teaching others new skills along the way. Certification shows you are motivated, experienced, and committed to achieve excellence in your field. Avaya Professional Credentials and Certifications are recognized across the globe.
The Avaya Professional Credential Program is designed to ensure individuals have the knowledge and skills to successfully sell, design, implement, and maintain Avaya products and solutions that exceed customer expectations.
The Avaya Professional Credential Program consists of Sales, Design and Support Credentials and distinguishes between Solution Credentials and Product specific Credentials.
To learn more about the Program select the individual graphics above or the workbook tabs.
Avaya Professional Credentials and Certifications
The Avaya Professional Credential Program consists of Sales and Services Credentials, and uses a blend of Online Tests and Proctored Exams to validate competencies. Refer to the Avaya Professional Credential Program Overview for details.
In support of the credential program, Avaya Learning offers a wide variety of training content to meet the needs of our Partners, Customers, and Associates.
Fundamental to all Avaya Professional Credentials is a solid understanding of the core technologies upon which the products and solutions are built. Avaya recommends the programs of leading industry players to provide foundational knowledge: WestNet Learning (Foundational Technology Expert) and The SIP School (SSCA).
Avaya Professional Credential Program
Note: Some credentials are available only to Avaya Partners and Avaya Associates. Please
read the following credential descriptions to confirm eligibility.
The Avaya Professional Credential Program is designed to ensure individuals have the knowledge and
skills to successfully sell, design, implement and maintain Avaya products and solutions that exceed
customer expectations. The Avaya Professional Credential Program currently consists of Sales,
Design, and Services Credentials and distinguishes between Solution Credentials and Product
Specific Credentials.
Sales & Design Credentials
Avaya Engagement Solutions Certifications
Services Credentials
Avaya Engagement Solutions Certifications
ACDS - Avaya Certified Design Specialist
ACSP - Avaya Certified Sales Professional
Avaya Product Professional Credentials
APDS - Avaya Professional Design Specialist
APSS - Avaya Professional Sales Specialist
ACSS - Avaya Certified Solution Specialist
ACIS - Avaya Certified Integration Specialist
Avaya Product Certifications
ACSS - Avaya Certified Support Specialist
ACIS - Avaya Certified Implementation Specialist
Avaya Product Professional Credentials
ASPS - Avaya Support Professional Specialist
AIPS - Avaya Implementation Professional Specialist
Avaya uses a blend of Online Tests and Proctored Exams to validate competencies. Professional Specialist
credentials are awarded based upon passing Online Tests. Certified credentials incorporate Proctored Exams
and Online Tests as a requirement to earn the credential.
For a complete listing of Avaya credentials by product / solution area, please visit the Avaya Professional Credential
Program page on the Avaya Learning Center at www.avaya-learning.com.
Fundamental to all Avaya Professional Credentials is a solid understanding of the core technologies
03 October 2016 v1 3
upon which the products and solutions are built. Avaya recommends the programs of leading industry players
to provide foundational knowledge: WestNet Learning (Foundational Technology Expert) and The SIP School
(SSCA).
In support of the Credential Program, Avaya Learning offers a wide variety of training content to meet the
needs of our Partners, Customers, and Associates.
Avaya Professional Sales Specialist (APSS)
APSS validates a candidate has a basic-to-intermediary level of knowledge to sell Avaya products and customer focused
solutions.
An Avaya Professional Sales Specialist understands the competitive global landscape, evaluating customer needs,
identifying and recommending the right Avaya solution and communicating its business value.
APSS Credentials use online tests, are valid for 2 years and are reserved exclusively for Avaya Channel Partners and
Associates.
Exception: APSS – Avaya Aura® Application Server 5300 (APSS -1101) remains a one year credential until
further notice.
Avaya Professional Design Specialist (APDS)
APDS validates a candidate has an introductory level of technical proficiency necessary to create specific
designs and build foundational knowledge for solution designs based on the customer requirements.
The Avaya Professional Design Specialist has the skills and knowledge necessary to review a customer’s
current configuration, understand their future needs and design an Avaya solution for today and tomorrow. The
Design Specialist creates architectural designs and migration strategies ensuring both integration to current
networks and future readiness of customer communication solutions.
APDS Credentials use online tests, are valid for 2 years and are reserved exclusively for Avaya Channel
Partners and Associates.
Avaya Certified Sales Professional (ACSP) In planning
ACSP validates that the candidate has achieved an advanced understanding of and competence in Avaya
Sales skills and processes for sales strategy and deployment.
Avaya Certified Sales Professional (ACSP) curriculum for Avaya Engagement Solutions captures both the
Avaya Sales approach and the Engagement Solutions for both Avaya Associates and Business Partners.
Building upon the foundation established with the Avaya Professional Sales Specialist (APSS) curriculum,
students completing the ACSP curriculum will be able to sell and position solutions that address the
customer’s issues and objectives.
ACSP Credentials use proctored exams, are valid for 2 years and are reserved exclusively for Avaya Channel
Partners and Associates.
Note: The ACSP credentials are currently being planned and not fully released.
03 October 2016 v1 4
Avaya Certified Design Specialist (ACDS)
ACDS validates that the candidate has an intermediary level of technical proficiency necessary to
create specific greenfield, upgrade and migration solution designs based on the customer business
needs.
Avaya recognizes that individuals responsible for designing customer solutions demonstrate
advanced Sales Engineering skills and therefore should be distinguished with a credential that
signifies their achievement.
ACDS Credentials use proctored exams and online tests, are valid for 2 years and are reserved
exclusively for Avaya Channel Partners and Associates.
Note: The ACDS portfolio has undergone a major redesign to provide the Avaya Sales Engineer
(SE) community a growth path to mastery in Avaya Engagement Solutions. The ACDS curriculum
for Avaya Engagement Solutions instills a common methodology and approach to solution design
across the entire SE community and builds upon the foundation established with the Avaya
Professional Design Specialist (APDS) curriculum.
Avaya Implementation Professional Specialist (AIPS)
AIPS validates a candidate has achieved an enhanced level of proficiency focused on installing,
configuring, and troubleshooting a specified Avaya product or product family.
The Avaya Implementation Professional Specialist can implement, validate and troubleshoot the
installation of a single product, single system or product family. The Implementation Specialist installs
hardware and software, configures the solution, performs initial administration and acceptance testing
to diagnose and correct installation issues.
AIPS Credentials use online tests, are valid for 2 years and are open to all audiences.
Avaya Support Professional Specialist (ASPS)
ASPS validates a candidate has achieved an advanced understanding of and competence in
troubleshooting, maintaining and administration of Avaya industry leading communications products.
The Avaya Support Professional Specialist gathers and interprets system data, identifies issues and
makes changes to ensure maximum availability and performance of a customer’s network. The
Support Specialist uses their advanced Avaya troubleshooting, maintenance and administration
capabilities to efficiently and accurately resolve customer’s communication issues.
ASPS Credentials use online tests, are valid for 2 years and are open to all audiences.
03 October 2016 v1 5
Avaya Certified Implementation Specialist (ACIS)
ACIS certifies a candidate has achieved an enhanced level of proficiency focused on installing, configuring, and
troubleshooting a specified Avaya product or product family.
The Avaya Certified Implementation Specialist can implement, validate and troubleshoot the installation of a single product,
single system or product family. The Implementation Specialist installs hardware and software, configures the solution,
performs initial administration and acceptance testing to diagnose and correct installation issues.
ACIS Certifications use proctored exams, are valid for 2 years and are open to all audiences.
Avaya Certified Support Specialist (ACSS)
ACSS certifies a candidate has achieved an advanced understanding of and competence in troubleshooting,
maintaining and administration of Avaya industry leading communications products.
The Avaya Certified Support Specialist gathers and interprets system data, identifies issues and makes changes to
ensure maximum availability and performance of a customer’s network. The Support Specialist uses their advanced
Avaya troubleshooting, maintenance and administration capabilities to efficiently and accurately resolve customer’s
communication issues.
ACSS Certifications use proctored exams, are valid for 2 years and are open to all audiences.
Avaya Certified Integration Specialist (ACIS)
ACIS certifies a candidate has achieved a level of proficiency required to integrate and implement core and complex
solutions based on reference architectures from Avaya customer scenarios.
The Avaya Certified Integration Specialist demonstrates the integration of enterprise architecture solutions in order
to install, validate, and troubleshoot the implementation. The Integration Specialist holds a technical ability at a level
that ensures the successful integration, configuration, and support of the solution reference architectures.
ACIS Certifications use proctored exams and online tests, are valid for 2 years and are open to all audiences.
Avaya Certified Solution Specialist (ACSS)
ACSS certifies a candidate has achieved an intermediate - advanced level of proficiency required to diagnose,
isolate and support multi products within Avaya solution architecture.
The Avaya Certified Solution Specialist comprehends the methodology to isolate and diagnose single and multiple
problems within the enterprise solution architectures, technologies and protocols. The Solution Specialist holds a
technical ability at a level that ensures the successful maintenance, and support of solution architecture.
ACSS Certifications use proctored exams and online tests, are valid for 2 years and are open to all audiences.
To obtain an ACSS credential individuals need to hold the relevant ACIS credential.
03 October 2016 v1 6
Questions?
About Avaya Learning
Avaya Learning develops and delivers industry leading training for Avaya products and solutions. Avaya Learning
specifically focuses on Avaya’s product launches, sales force and channel enablement - including solution and
executive selling, skills development and certification. Avaya Learning uses a blended learning approach offering a
combination of self-paced, virtual interactive and classroom learning environments to maximize effectiveness and
decrease time required to reach proficiency.
Avaya Learning supports and maintains the Avaya Learning Center where both course details and information on the
Avaya Professional Credential Program can be found
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Avaya Workforce Optimization Select Implementation and Support exam Calabrio diagnosed as Sole Visionary in Gartner's Magic Quadrant for client Engagement middle personnel Optimization | 7765X Real Questions and VCE Practice Test November 26, 2014 14:35 ET | supply: Calabrio MINNEAPOLIS, Nov. 26, 2014 (GLOBE NEWSWIRE) -- by means of PRWEB - For the third yr in a row, Calabrio, a leading company of contact core workforce optimization (WFO) and analytics utility, these days become proud to be positioned as the most effective "Visionary" in the 2014 Gartner Magic Quadrant for client Engagement core team of workers Optimization (1). launched annually, this influential market study evaluates carriers in accordance with their completeness of vision and capacity to execute. "we are so blissful to be identified as a Visionary supplier by means of Gartner once more this year," pointed out Tom Goodmanson, president and chief govt officer for Calabrio. "We accept as true with it is a tribute to everybody linked to Calabrio from our personnel to our shoppers. We continue to believe that the group of workers Optimization sector holds one of the most richest commercial enterprise facts, and there are at all times stronger how you can collect, analyze and devour that data. we can proceed to work tirelessly to convey this thought management to the industry and to our clients." Calabrio develops finished personnel Optimization (WFO) and Analytics solutions designed to accelerate company performance by using unlocking the records and insights within the client adventure. Calabrio offers up to date, bendy options, helping the contact center hold tempo with the ever-altering dynamics of client interactions and hold a aggressive part. more than 40 p.c of Calabrio's client base has taken an integrated strategy to WFO solutions in the past several years, a price that continues to outpace the trade. And, according to the document, "Analytics is now vital to most new WFO investments."(2) "The WFO market continues to be evolving," notes report creator and Gartner analysis Director Jim Davies. "Some companies have in-apartment-developed options built on a longtime core competence, while others have got or use an oem for the imperative complementary technologies. This creates enormous adaptations in product capabilities, which might be mirrored in the multiplied weighting for the product/provider criterion. in addition, the diversity and complexity of a WFO suite vicinity accelerated stress on implementation and support resources, which often lack area competencies throughout each useful enviornment, in addition to integration and most beneficial-practice workflow abilities. subsequently, this aspect also has improved in magnitude. Execution requires more than having an skill to promote siloed services reminiscent of WFM or QM -- or not it's also in regards to the capability to market, promote and assist a holistic WFO suite, with the complete organization aligned to do so." Gartner's consumer Engagement core team of workers Optimization Magic Quadrant analyses the evolution of consumer event management strategy and technology, and appears at how agencies can most suitable evaluate and select solutions. so as to qualify for Gartner's 2014 customer Engagement middle team of workers Optimization Magic Quadrant, companies are required to have: financial viability -- it truly is, ample cash to proceed operating on the existing burn fee for twelve months an answer that spans QM and WFM, ideally from a single dealer; youngsters, multivendor integrated ecosystems are accredited an answer that gives one or greater of here functions: teaching/e-researching, PM, surveying and interplay analytics a degree of integration amongst these core functional elements, comparable to a single administration ambiance and prebuilt workflows at the least $5 million in total profits right through the past 4 quarters 5 references which have deployed WFM and QM in an built-in atmosphere right through the past twelve months down load this 12 months's file right here. in regards to the Magic Quadrant Gartner does not endorse any seller, product or provider depicted in its analysis publications, and does not recommend technology users to opt for simplest those companies with the highest rankings or different designation. Gartner analysis publications consist of the opinions of Gartner's research organization and should not be construed as statements of truth. Gartner disclaims all warranties, expressed or implied, with admire to this research, together with any warranties of merchantability or fitness for a particular intention. About Calabrio, Inc. Calabrio promises personnel optimization (WFO) and analytics options that elevate the client event and force strategic business boom. The business's integrated Calabrio ONE utility suite--including name recording, pleasant management, workforce management and analytics solutions--empowers contact centers of all sizes to optimize agent performance and liberate the information that gives authentic insight into the voice of the client. With greater than 4,000 purchasers international, Calabrio solutions are developed on an intuitive, internet-based mostly structure that positions and quickens the contact core as an epicenter for client perception. A pioneer in its business for more than two a long time, Calabrio has been named a "Visionary" thrice in a row with the aid of Gartner in its Magic Quadrant for client Engagement core group of workers Optimization (2012-2014)*. The enterprise also is a member of the Cisco Developer community (CDN), and a gold member of the Avaya DevConnect application. find news and guidance at http://www.calabrio.com follow @calabrio on Twitter. Calabrio, Calabrio ONE and the Calabrio emblem are registered logos or logos of Calabrio, Inc. All different logos outlined during this document are the property of their respective house owners. *Gartner, Inc. "Magic Quadrant for customer Engagement center workforce Optimization" by Jim Davies, November 12, 2014. Gartner doesn't advocate any dealer, product or carrier depicted in its research publications, and doesn't recommend technology users to select handiest these providers with the maximum rankings. Gartner analysis publications consist of the opinions of Gartner's analysis firm and will no longer be construed as statements of truth. Gartner disclaims all warranties, expressed or implied, with recognize to this analysis, including any warranties of merchantability or fitness for a specific goal. 1-2 Gartner "Magic Quadrant for customer Engagement core team of workers Optimization" with the aid of Jim Davies, November 12, 2014 this article become at first allotted on PRWeb. For the original version together with any supplementary photographs or video, talk over with http://www.prweb.com/releases/2014/eleven/prweb12357453.htm Haberman for Calabrio Tim Nelson +1 612-436-5543 While it is hard errand to pick solid certification questions/answers assets regarding review, reputation and validity since individuals get sham because of picking incorrectly benefit. Killexams.com ensure to serve its customers best to its assets as for exam dumps update and validity. 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