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3V00290A - Avaya Contact Center Select ACCS Avaya Professional Design Specialist AP - Dump Information

Vendor : Avaya
Exam Code : 3V00290A
Exam Name : Avaya Contact Center Select ACCS Avaya Professional Design Specialist AP
Questions and Answers : 72 Q & A
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QUESTION: 67

You are proposing video conferencing for a customer based in the United States. They

want to have 3 small meeting rooms in their offices located in San Francisco, Dallas, and Chicago, and five percent of their 1000 employees video-enabled. They plan to have no more than 3 simultaneous conferences with 6 to 8 maximum participants. The customer does not need encryption, but wants high profile and SVC (scalable video coding). Your initial design used a Scopia. Elite 6110 MCU, Desktop Server and clients, and XT4200s for each meeting room. The Account Manager wants to know if there is a way to reduce the design cost and simplify the solution. Which alternative solution would meet the customer's requirements?


  1. Three XTSOOOs with MCU9

  2. Three XT4200S with SMB9

  3. Three XT4200s with MCU9

  4. Three XT1200S with SMB9

  5. Three XT1200s with MCU9

  6. Three XT5000S with SMB9


Answer: D


QUESTION: 68 HOTSPOT

Customers have varying degrees of experience and success with videoconferencing. When

proposing video endpoints, selecting the endpoint that will address the issue they've witnessed or potential issues they have heard or read about is essential. The XT5000 addresses many of the common customer issues. Match the customer issue with the Scopia.XT5000 feature, from the dropdown list, which addresses or resolves the issue.

{Use each feature only once)


image


Answer:

Exhibit


image


QUESTION: 69

The primary architecture for Scopia. Management is a single server for an entire Scopia network. This creates a single point of failure which is unacceptable for many customers- especially service providers. Select the phrase that correctly completes this sentence and eliminates this single point of failure in a pre-8.3 solution. You can increase availability and reliability using


  1. Multiple active servers

  2. Geographically redundant standby servers

  3. A single standby server

  4. Multiple servers and a load balancer

  5. Geographically redundant active servers


Answer: C


QUESTION: 70

Using the red numbers in the Avaya Aura. 6.2 & Scopia. Interoperability diagram,

determine the correct signaling flow for an Scopia Desktop client to join a meet-me videoconference call on an Elite 5000 MCU. (Use the magnifying glass icon to enlarge the diagram.)


image


A. 3 >> 13 >> 15

B. 3 >> 5 >> 6 >> 13 >> 15

C. 3 >> 6 >> 13 >> 15

D. 3 >> 6 >> 15 E. 3 >> 5 >> 13 >>15


Answer: C


QUESTION: 71

You are helping Melissa learn about Scopia. Management (iView). She understands that it is required for any point-to-point or meet-me conference but is confused because it has so many different features and functions. You explain that one way to look at the many features and functions is by the role that each supports. Match the role of Scopia Management with one of its features or functions. Select a feature or function from the drop-down list. (Use each feature or function only once)


image


image


image


image


image


image


Answer:

Exhibit


image


image


image


image


image


image


QUESTION: 72

Background

You have been working with a small independent service provider. They currently provide voice and Internet services to rural businesses and residences and want to offer a cloud- based videoconference service. Although the experience is not consistent, most of their residential customers are happy using solutions like Skype™ because it's more of a novelty than a productivity tool. But the business customers who have attempted to have conferences from their desktops and mobile devices have been unhappy reliability and they want their video service to support the same expectation; nearly zero downtime.

Current infrastructure

This service provider is using Avaya Networking equipment and Communication Manager

(CM) based solutions. Most of the CM systems are 5.2.1. Some entire towns or even counties get their service from single redundant Communication Manager solution. Objective To test the acceptance and feasibility, the service provider would like to offer videoconferencing for a selected list of small businesses who currently buy voice and data/Internet connectivity from the service provider. The trial would include about 100 SMB customers. Since this is a service provider, the normal 1 to 10 (1:10) ratio would not apply, and for the trial, would like to start with about a 2.5 to 10 (2.5:10) ratio. If this trial is a success, they would like to expand to other geographies. The service provider wants to be able to offer multi-party videoconferencing from their client's office, using: a local video enabled endpoint (they could provide with the service), or their client's desktop PC, or their client's mobile device. Although it might not be an option used by very many SMB customers, the Service Provider would like to trial the ability for clients to manage their own videoconferencing service. The service provider expects each client to have only one or two videoconferences simultaneously. The service provider knows that there are some businesses with existing Cisco/Tandberg H.323 video endpoints and a few with Cisco (not Tandberg) immersive telepresence systems. They require the ability for them to join point- to-point and meet-me calls. Since this is a feasibility "trial", the account team wants to propose a separate Scopia. solution and not an integrated UC solution. As the designer or sales engineer, what combination of Scopia hardware and software components, would you select to achieve these benefits and meet the client's needs?


  1. In the service provider data center: Scopia Elite MCU 6140 with standard license and redundancy, Scopia Desktop and Mobile Server, Scopia TIP Gateway, evident VQInsider, PathFinder Server and Client, and Scopia Management with multi-tenant option At the customers' sites: Scopia XT5000, XT4200 or XTE240, or Desktop or Mobile clients

  2. In the service provider data center: geo-redundant Scopia Management with multi-tenant option. At the customers' sites: Scopia XT5000 with SMB4 or SMB9 solution

  3. In the service provider data center: Scopia Elite MCU 6120 with 720p license option and redundancy, a redundant Scopia Desktop and Mobile Server, Scopia TIP Gateway,

    redundant Scopia Pathfinder Server, and geo-redundant Scopia Management with multi- tenant Option

  4. At the customers' sites: Scopia XT5000, XT4200, XTE240, or Desktop or Mobile clients. In the service provider data center: A redundant Scopia Desktop and Mobile Server,

Scopia TIP Gateway, redundant Scopia Pathfinder Server, and geo-redundant Scopia Management At the customers' sites: Scopia XT5000 with SMB4 or SMB9


Answer: A


Avaya 3V00290A Exam (Avaya Contact Center Select ACCS Avaya Professional Design Specialist AP) Detailed Information

Credentials & Certifications
Sharpen Your Technical Skills—Get Certified on Avaya Solutions
Professional Credentials and Technical Certifications
For every level of knowledge and expertise, Avaya certification programs can enhance your ability to effectively deploy and use Avaya communications applications and technology.
Programs are available by area of focus and for different skill levels. Courses include rigorous study and hands-on learning, complimented by a blend of online tests and proctored exams to validate your competencies. Certifications require passing scores on all examinations.
Maintain Your Market Edge
The skills and knowledge you demonstrate through certification can help you make an immediate impact on current projects. Plus, you gain resume-worthy, career-building skills. You’ll be better able to sell, design, implement and maintain Avaya Solutions while teaching others new skills along the way. Certification shows you are motivated, experienced, and committed to achieve excellence in your field. Avaya Professional Credentials and Certifications are recognized across the globe.
The Avaya Professional Credential Program is designed to ensure individuals have the knowledge and skills to successfully sell, design, implement, and maintain Avaya products and solutions that exceed customer expectations.
The Avaya Professional Credential Program consists of Sales, Design and Support Credentials and distinguishes between Solution Credentials and Product specific Credentials.
To learn more about the Program select the individual graphics above or the workbook tabs.
Avaya Professional Credentials and Certifications
The Avaya Professional Credential Program consists of Sales and Services Credentials, and uses a blend of Online Tests and Proctored Exams to validate competencies. Refer to the Avaya Professional Credential Program Overview for details.
In support of the credential program, Avaya Learning offers a wide variety of training content to meet the needs of our Partners, Customers, and Associates.
Fundamental to all Avaya Professional Credentials is a solid understanding of the core technologies upon which the products and solutions are built. Avaya recommends the programs of leading industry players to provide foundational knowledge: WestNet Learning (Foundational Technology Expert) and The SIP School (SSCA).
Avaya Professional Credential Program
Note: Some credentials are available only to Avaya Partners and Avaya Associates. Please
read the following credential descriptions to confirm eligibility.
The Avaya Professional Credential Program is designed to ensure individuals have the knowledge and
skills to successfully sell, design, implement and maintain Avaya products and solutions that exceed
customer expectations. The Avaya Professional Credential Program currently consists of Sales,
Design, and Services Credentials and distinguishes between Solution Credentials and Product
Specific Credentials.
Sales & Design Credentials
Avaya Engagement Solutions Certifications
Services Credentials
Avaya Engagement Solutions Certifications
ACDS - Avaya Certified Design Specialist
ACSP - Avaya Certified Sales Professional
Avaya Product Professional Credentials
APDS - Avaya Professional Design Specialist
APSS - Avaya Professional Sales Specialist
ACSS - Avaya Certified Solution Specialist
ACIS - Avaya Certified Integration Specialist
Avaya Product Certifications
ACSS - Avaya Certified Support Specialist
ACIS - Avaya Certified Implementation Specialist
Avaya Product Professional Credentials
ASPS - Avaya Support Professional Specialist
AIPS - Avaya Implementation Professional Specialist
Avaya uses a blend of Online Tests and Proctored Exams to validate competencies. Professional Specialist
credentials are awarded based upon passing Online Tests. Certified credentials incorporate Proctored Exams
and Online Tests as a requirement to earn the credential.
For a complete listing of Avaya credentials by product / solution area, please visit the Avaya Professional Credential
Program page on the Avaya Learning Center at www.avaya-learning.com.
Fundamental to all Avaya Professional Credentials is a solid understanding of the core technologies
03 October 2016 v1 3
upon which the products and solutions are built. Avaya recommends the programs of leading industry players
to provide foundational knowledge: WestNet Learning (Foundational Technology Expert) and The SIP School
(SSCA).
In support of the Credential Program, Avaya Learning offers a wide variety of training content to meet the
needs of our Partners, Customers, and Associates.
Avaya Professional Sales Specialist (APSS)
APSS validates a candidate has a basic-to-intermediary level of knowledge to sell Avaya products and customer focused
solutions.
An Avaya Professional Sales Specialist understands the competitive global landscape, evaluating customer needs,
identifying and recommending the right Avaya solution and communicating its business value.
APSS Credentials use online tests, are valid for 2 years and are reserved exclusively for Avaya Channel Partners and
Associates.
Exception: APSS – Avaya Aura® Application Server 5300 (APSS -1101) remains a one year credential until
further notice.
Avaya Professional Design Specialist (APDS)
APDS validates a candidate has an introductory level of technical proficiency necessary to create specific
designs and build foundational knowledge for solution designs based on the customer requirements.
The Avaya Professional Design Specialist has the skills and knowledge necessary to review a customer’s
current configuration, understand their future needs and design an Avaya solution for today and tomorrow. The
Design Specialist creates architectural designs and migration strategies ensuring both integration to current
networks and future readiness of customer communication solutions.
APDS Credentials use online tests, are valid for 2 years and are reserved exclusively for Avaya Channel
Partners and Associates.
Avaya Certified Sales Professional (ACSP) In planning
ACSP validates that the candidate has achieved an advanced understanding of and competence in Avaya
Sales skills and processes for sales strategy and deployment.
Avaya Certified Sales Professional (ACSP) curriculum for Avaya Engagement Solutions captures both the
Avaya Sales approach and the Engagement Solutions for both Avaya Associates and Business Partners.
Building upon the foundation established with the Avaya Professional Sales Specialist (APSS) curriculum,
students completing the ACSP curriculum will be able to sell and position solutions that address the
customer’s issues and objectives.
ACSP Credentials use proctored exams, are valid for 2 years and are reserved exclusively for Avaya Channel
Partners and Associates.
Note: The ACSP credentials are currently being planned and not fully released.
03 October 2016 v1 4
Avaya Certified Design Specialist (ACDS)
ACDS validates that the candidate has an intermediary level of technical proficiency necessary to
create specific greenfield, upgrade and migration solution designs based on the customer business
needs.
Avaya recognizes that individuals responsible for designing customer solutions demonstrate
advanced Sales Engineering skills and therefore should be distinguished with a credential that
signifies their achievement.
ACDS Credentials use proctored exams and online tests, are valid for 2 years and are reserved
exclusively for Avaya Channel Partners and Associates.
Note: The ACDS portfolio has undergone a major redesign to provide the Avaya Sales Engineer
(SE) community a growth path to mastery in Avaya Engagement Solutions. The ACDS curriculum
for Avaya Engagement Solutions instills a common methodology and approach to solution design
across the entire SE community and builds upon the foundation established with the Avaya
Professional Design Specialist (APDS) curriculum.
Avaya Implementation Professional Specialist (AIPS)
AIPS validates a candidate has achieved an enhanced level of proficiency focused on installing,
configuring, and troubleshooting a specified Avaya product or product family.
The Avaya Implementation Professional Specialist can implement, validate and troubleshoot the
installation of a single product, single system or product family. The Implementation Specialist installs
hardware and software, configures the solution, performs initial administration and acceptance testing
to diagnose and correct installation issues.
AIPS Credentials use online tests, are valid for 2 years and are open to all audiences.
Avaya Support Professional Specialist (ASPS)
ASPS validates a candidate has achieved an advanced understanding of and competence in
troubleshooting, maintaining and administration of Avaya industry leading communications products.
The Avaya Support Professional Specialist gathers and interprets system data, identifies issues and
makes changes to ensure maximum availability and performance of a customer’s network. The
Support Specialist uses their advanced Avaya troubleshooting, maintenance and administration
capabilities to efficiently and accurately resolve customer’s communication issues.
ASPS Credentials use online tests, are valid for 2 years and are open to all audiences.
03 October 2016 v1 5
Avaya Certified Implementation Specialist (ACIS)
ACIS certifies a candidate has achieved an enhanced level of proficiency focused on installing, configuring, and
troubleshooting a specified Avaya product or product family.
The Avaya Certified Implementation Specialist can implement, validate and troubleshoot the installation of a single product,
single system or product family. The Implementation Specialist installs hardware and software, configures the solution,
performs initial administration and acceptance testing to diagnose and correct installation issues.
ACIS Certifications use proctored exams, are valid for 2 years and are open to all audiences.
Avaya Certified Support Specialist (ACSS)
ACSS certifies a candidate has achieved an advanced understanding of and competence in troubleshooting,
maintaining and administration of Avaya industry leading communications products.
The Avaya Certified Support Specialist gathers and interprets system data, identifies issues and makes changes to
ensure maximum availability and performance of a customer’s network. The Support Specialist uses their advanced
Avaya troubleshooting, maintenance and administration capabilities to efficiently and accurately resolve customer’s
communication issues.
ACSS Certifications use proctored exams, are valid for 2 years and are open to all audiences.
Avaya Certified Integration Specialist (ACIS)
ACIS certifies a candidate has achieved a level of proficiency required to integrate and implement core and complex
solutions based on reference architectures from Avaya customer scenarios.
The Avaya Certified Integration Specialist demonstrates the integration of enterprise architecture solutions in order
to install, validate, and troubleshoot the implementation. The Integration Specialist holds a technical ability at a level
that ensures the successful integration, configuration, and support of the solution reference architectures.
ACIS Certifications use proctored exams and online tests, are valid for 2 years and are open to all audiences.
Avaya Certified Solution Specialist (ACSS)
ACSS certifies a candidate has achieved an intermediate - advanced level of proficiency required to diagnose,
isolate and support multi products within Avaya solution architecture.
The Avaya Certified Solution Specialist comprehends the methodology to isolate and diagnose single and multiple
problems within the enterprise solution architectures, technologies and protocols. The Solution Specialist holds a
technical ability at a level that ensures the successful maintenance, and support of solution architecture.
ACSS Certifications use proctored exams and online tests, are valid for 2 years and are open to all audiences.
To obtain an ACSS credential individuals need to hold the relevant ACIS credential.
03 October 2016 v1 6
Questions?
About Avaya Learning
Avaya Learning develops and delivers industry leading training for Avaya products and solutions. Avaya Learning
specifically focuses on Avaya’s product launches, sales force and channel enablement - including solution and
executive selling, skills development and certification. Avaya Learning uses a blended learning approach offering a
combination of self-paced, virtual interactive and classroom learning environments to maximize effectiveness and
decrease time required to reach proficiency.
Avaya Learning supports and maintains the Avaya Learning Center where both course details and information on the
Avaya Professional Credential Program can be found
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