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3309 - Avaya Aura Experience Portal with POM Implementation and Maintenance - Dump Information

Vendor : Avaya
Exam Code : 3309
Exam Name : Avaya Aura Experience Portal with POM Implementation and Maintenance
Questions and Answers : 124 Q & A
Updated On : December 12, 2017
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3309 Questions and Answers

3309

QUESTION: 113

A technician has upgraded the Primary Experience Portal Manager (EPM) and finds that the Auxiliary I I'M |is no longer able to communicate with it. Which corrective action should be taken?


  1. Restart httpd on the Auxiliary EPM.

  2. Log into Linux on the Media Processing Platforms (MPPs) and run bash setup_vpms.php <Auxiliary EPM>

  3. Log into Linux on the MPPs and run bash setup_vpms.php <Primary EPM>

  4. Upgrade the Auxiliary EPM.


Answer: B


QUESTION: 114

In the intelligent customer routing (ICR) deployment, the standard ICR CCA session Detail Report (SDR) is shown below. What is an accurate explanation of this SDR report?


  1. The call was initially queued on 70001@icr.com where due to SIP ERROR the call got re-queued 82003@icr.com. The call then observed a spike in Estimated Wait Time (EWT) and it was re-queued 92014@icr.com.

  2. The call was initially queued on 82003@icr.com where due to SIP ERROR the call

    got re-queued to 70001@icr.com. The call then observed a spike in EWT and it was re- queued 920l4.aicr.com.

  3. The call was initially queued on 70001 a icr.com where due to spike in EWT the call got re-queued to 82003 a cr.com. The call then observed SIP ERROR and it was re- queued 92014@icr.com.

  4. The call was initially queued on 82003aicr.com where due to spike in EWT the call got re-queued to 70001@icr.com- The call then observed SIP ERROR and it was re- queued 92014@icr.com.


Answer: A


QUESTION: 115

A Postgres database is being used to support Proactive Outreach Manager (POM) 3.0. Why does the pg_hba.conf file need to be changed?


  1. You need to ensure POM has the right privileges to access the database.

  2. You need to enter the IP address of the database server for POM to be able to connect to it.

  3. You need to set the TCP-port number of the database server for POM to be able to

    connect to it.

  4. You need to ensure the database server has the right privileges to access the POM server.


Answer: A


Reference:

downloads.avaya.com/css/P8/documents/100089116


QUESTION: 116

In preparation for upgrading an Avaya Voice Portal system to Avaya Aura Experience Portal (AAI P) 6.0, you Install a new Red HAT Enterprise Server Release 6.0 32 bit on a single CPU 1.6 GHZ server with 2 GB RAM. During AAEP installation you receive errors from the Prerequisite Checker. Which two steps must you take to correct the issue-

; and continue with this procedure? (Choose two)


  1. Bypass the Prerequisite Checker as it provides only a recommendation and not a requirement to run AAEP.

  2. Replace or upgrade the server with a minimum of Dual Quad Core 1.6 GHz Pentium 4 or equivalent processors.

  3. Upgrade Red Hat ELS 6.0 OS from 32 bit to 64 bit as it is able to make more efficient

    use of the 2 GB RAM.

  4. Upgrade the server to a minimum of 4 GB of RAM. ) Upgrade the server to a minimum of 320 GB Disk, 7200 RPM.


Answer: B, D


QUESTION: 117

Avaya Aura® Experience Portal (AAEP) supports special classes of applications that derive their licensing, administration framework, manageability, and accessibility from the Experience Portal Manager (EPM). What is the term for these applications?


  1. licensed applications

  2. local applications

  3. supported applications

  4. managed applications


Answer: B


QUESTION: 118

You have just installed Proactive Outreach Manager (POM) 2 SP or newer on your Avaya Aura Experience Portal (AAEP) 6.0. You run your first campaign and the POM

monitor appears to shoe an Active Job, but no outgoing call spears to be made. You notice the following entry in the CmpMgrService.out log file:

CmpMgrService.out

@2011-10-21-10-24-18|P_POMCM002 | ERROR| POMCM | | | Out call web service returned fault: user does not have permission to run this Web Service | 192.9.84.93#### Which step must you take to correct the issues and continue with this procedure?


  1. Login to Experience Portal Manager (EPM) using a user with an assigned role of “POM Campaign Manager” and restart the campaign

  2. Logging to EPM using a user with an assigned role of “Web Services” and restart the Campaign

  3. Login to (EPM) using a user with an assigned role of “Administration” and ensure that the outcall user name administered in POM Configuration > POM Server > outbound Settings> voice Server link has the assigned role of “Web Services”

  4. Login to EPM using a user with an assigned role of “Administration” and ensure that the outcall user name administered in POM Configuration > POM Server > Outbound Settings > Voice Server link has assigned the role of “POM Campaign Manager”.


Answer: C


QUESTION: 119

For the Avaya Aura® Experience Portal (AAEP) to support an application that recognizes spoken responses from a caller, and converts those responses to text, which three components are required? (Choose three.)


  1. EPM

  2. MPP

  3. TTS

  4. ASR

  5. CM


Answer: B, C, E


QUESTION: 120

Trace item in the Avaya Aura® Orchestration Designer application is being used to debug an application in the Tomcat runtime environment. In which directory is the Trace item log file located in an Avaya Aura® Experience Portal (AAEP) runtime environment?


  1. < Eclipse Workspace >\data\log

  2. $CATALINA_HOME/webapps/data/log

  3. <EclipseWorkspace>\<ApplicationName>\data\log

  4. $CATALINA_HOME/webapps/<app_name>/data/log


Answer: D


QUESTION: 121

You want to setup a single server Avaya Aura Experience Portal system. Which three components can co-reside on a single server? (Choose three)


  1. Application server

  2. Primary Experience Portal Manager (EPM)

  3. Auxiliary EPM

  4. Media Processing Platform (MPP)

  5. Telephony server


Answer: A, B, D


QUESTION: 122

Your client reported they were monitoring a campaign for Proactive Outreach Manager (POM) from the Avaya Aura Experience Portal (AAI P) Web Administration POM Monitor screen and they observed a message "Resource temporarily Unavailable."

Which two steps would you take to identity the cause of this message? (Choose two)


  1. Verify that the Media Processing Platform (MPP) is operational

  2. Verify that the text-to Speech (TTS) Speech Server is working and is licensed correctly

  3. Verify that the Experience Portal Manager (EPM) can communicate with the Avaya Aura Communication Manager (AACM)

  4. Verify that the WebLM license is not expired arid verify if you have configured the required number

  5. Verify that the Short Message Service (SMS) server is not down.


Answer: A, D


QUESTION: 123

Proactive Outreach Manager (POM) 3.0 supports skill-based pacing for Avaya Aura® Call Center Elite (CCEIite) and Avaya Aura® Contact Center (AACC). Which statement describes this functionality?


  1. Skill-based pacing for CCEIite and AACC ensures the POM system places calls and/or sends outbound multi-media messages, such as SMS and e-mail, based on the

    number of agents available in the relevant skill.

  2. Skill-based pacing for CCEIite and AACC ensures the POM system places outbound voice calls based on the number of agents logged in into the relevant skill.

  3. Skill-based pacing for CCEIite and AACC ensures the Agent Manager (AM) releases outbound agents, when call volumes in the relevant skill go up and the skill requires additional agents.

  4. Skill-based pacing for CCEIite and AACC ensures the Campaign Director acquires

outbound agents, when call volumes in the relevant skill go down and the skill no longer requires all available agents.


Answer: A


QUESTION: 124

When the Avaya Aura® Experience Portal (AAEP) software receives a call, what starts the associated speech application that controls the call flow?


  1. EPM

  2. MPP

  3. TTS

  4. ASR


Answer: B


Reference:

downloads.avaya.com/css/P8/documents/100146998


Avaya 3309 Exam (Avaya Aura Experience Portal with POM Implementation and Maintenance) Detailed Information

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The Avaya Professional Credential Program consists of Sales and Services Credentials, and uses a blend of Online Tests and Proctored Exams to validate competencies. Refer to the Avaya Professional Credential Program Overview for details.
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Note: Some credentials are available only to Avaya Partners and Avaya Associates. Please
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Fundamental to all Avaya Professional Credentials is a solid understanding of the core technologies
03 October 2016 v1 3
upon which the products and solutions are built. Avaya recommends the programs of leading industry players
to provide foundational knowledge: WestNet Learning (Foundational Technology Expert) and The SIP School
(SSCA).
In support of the Credential Program, Avaya Learning offers a wide variety of training content to meet the
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03 October 2016 v1 4
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03 October 2016 v1 5
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03 October 2016 v1 6
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    Unformatted textual content preview: Math 3309 exam # 2 identify: UTEP identity: demonstrate your whole work as a way to get full/partial credit score. difficulty 1. A container designer has been charged with the project of picking out the volume of numerous packing containers that may also be constructing with the aid of reducing 4 equal-sized square corners kind a eight-inch with the aid of eleven-inch sheet of cardboard and folding up the facets. Let x be the size of the side of the square cutout. a) outline a formulation to narrate the size of the box and the length of the facet of the square cutout. define yourvariable(s). )2: [Math 04? -{Lul L33): (ful_l-L£3) ,de i “’1le b) Define a formula to relate the width of the box and the length of the side of the square cutout. Define yourvariable(s). (U: “Rd/HA 63$ \flCAC (thhflS) ugt/flifiiifl 0) Define a function for the box’s base area in terms of x and use the letter A as the name of the function. A (xi : (“-le l Q/lx‘l r/ d) Define a function for the box’s volume in terms of x and use the letter V as the name of the function. v M 2 (mm (Val x x .M/ 8) Find V(2)and interpret its value. ' 7) vm : (ll—"Z will trawl) (‘1l:(_3r)lLlli’Z.l :. gg m vmzsel—H , va ‘5 "EM Vow-mt 0"" *MwaMn Jam length mi -E\’\aSld€ of f) What does the expression 3.4A(3.4) represents? 0W1 Cd—t Odvfi (lg ‘thclflflék BHGCwl 3H(ll—uwllM-zlaqll: Wa'ql ‘ be)“ ofi ' _gl hWhEH'does the expression jig—represents? f m S Li. U at ya (/Lrtlau‘é [3 (ruck? 1" . . _ X; Li L "ti 0/— ‘tl’ULS‘c-uou. VLXX \ (“—1x)[8’ud$ Ylg'tb‘l L75 + Q 3 C2 ( : X" ported—E. , 1/ mi " Without Performing any calculations. h) Determine the value of vl‘Lé’l - ---"""_.’.,.s Problem 2. One database use a function named f to access the population of San Antonio, TX. This database uses a reference of 12:00 am, January 1, 1990. So, f(x) represents the population of San Antonio x years from 12:00 am, January 1, 1990. a) What does f(3.5) represent? £0.63 rap-ascrrts pogulq’hcw a Sow [its/(tonic Equr OmL’tJur quucmi L, qul 3 b) What doesf(—10) represent? ~ Hm paws-m3- rim mum-W 015m MW OV‘ ’50thng L, c) Whatdoes f(4+h),wherehis some numberoi years, represent-2 A _ V A prVflJU’t‘tS PC'inC’Lth r1 (TL 3C1“ D‘WfOi/HO M uszoori OL-flfl'r yjcdlutl’rfl i. I d) What does f(10 + h) — f(10), where h is some number of years, represent? 1 ,Q ([0 Hal _ ‘0 {10\ we Fasewts‘tm Chang 6 '1 n Fowl-[cpl it n 0( SM rxmm to lothrv'rzen 200 O atch it \t s- 0-H“ 3- 0W. e) What does M, where his some number of years, represent? Ala?“ \_“h\ hi3 cit/121134932 \fq'b. O-‘fl Chat/L80. (WC Fagulcd’l‘oh V\ 1 btJUMQQt/t \A \MOHS (Him [990 51713 hkfiedrs (11"6QF . Another database uses a function named g to access the population of Austin, TX. This database uses 12:00 am, January 1, 1995 as its reference time. So, g(u) represents Austin’s population u years from 12:00 am, January 1, 1995. f) Represent Austin’s population on 1/1/1990. fl __z/ 9) Represent the combined population of San Antonio and Austin on 1/1/1991. Wt ta“) h) Represent the combined population of San Antonio and Austin h years after 1/1/1993. " ‘ ‘ A~ Jrlt W +3.81: Problem 3. a) Is it a function of x? Is it a function of y? Explain your answers -¥UA(/’k\0n y , 3423 Varth fis’fi , a K FUWC‘klcY‘ Y] Ma MMWEOWJCOA fps”: ALMS b) Is it a function of x? Is it a feature of y? clarify your solutions. FUVLCJN Of\ ¥/ NO c) is it a feature of x? Is it a function of y? explain your solutions. EMUJHOV‘ Y / IUO X z 2 2 3 5 1.7 four.5 2.1 9 2 10 5 7 difficulty 4. The common components for picking out temperature in degrees Kelvin, when given the temperature 5(F+459.67) 5(F+459.sixty seven) in degrees Fahrenheit, is ok = . define g as g(F) = —9———, where F is a number of degrees Fahrenheit. a) State the which means of g(32). what is 9(32) should you evaluate it? Lul’lLi/L “Elia (381') ts UM {unpc'wcfur‘okay H“ Kim“ clear/W 'Lvaa/va‘bUYL f? g1, Fuhrer/Ware O‘Q‘jr‘w’ 77) 7:1,? (.3031): s : 275%. Lg b) clear up the equationlg(F) = 273 and describe the meaning of your reply. ms F:'Zt?’(m/‘lsqial ‘ZHdWM I .3 _ - 7 kQ/‘Uil’l t ‘5 £7UtVétLLO?t-€(fl F+ twat cm? aLR (mm/5 _d Laidfllfiokayfltfl 0) define a characteristic h that convert’s an objects temperature measured in degrees Kelvin to its temperature measured in Celsius degree. locate h(ok) or g‘1(k). 9~——£—[H452*f\ :feet F: gig—«k— 43mm. 4‘ 9 (HWIWZ? Cm liik’lgilt, 4,307.fifty nine? i_S,._// H4, Semi; iLK d) show algebraically that h(g(x)) = x. M _—; S(><‘+Ll§‘lllg.4\ 5 : S (y +45181é7‘) ) I L/Sglé’ Ci ‘1 Vi (gm) l: X + 497,0? forty fifth M Mia e) demonstrate algebraically thatg(h{x)) =x. C ‘ fng&9 7L three(le” : 54" le'lr“) : i5; 4— W“ ) (“my - SEW - filmy" Wmlw ,, .. Oh ”" Ql I -‘_'-__’_’_’_______r_:. ...View Full document




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