|Exam Name||:||Avaya Contact Recording and Avaya Quality Monitoring R12 Implementation|
|Questions and Answers||:||65 Q & A|
|Updated On||:||December 12, 2017|
|PDF Download Mirror||:||3308 Brain Dump|
|Get Full Version||:||Pass4sure 3308 Full Version|
Access the Syslog webpage under General Setup. Syslog SNMP Notification Destination.
Access the ACR webpage <IP address>:8080/servlet/acr?=mtce, and update the Syslog server information under `Syslog Host(s) to send logging to'
Access the ACR webpage under General Setup. Recorder Update the IP address on this server to use for recordings.
Which page of the Avaya Contact Recorder (ACR) web client is used for SIP recording configuration?
General Setup > SIP
General Setup > Contact Center Interface
General Setup > Avaya Aura Contact Center Interface
General Setup > Meridian Link Services
For integration with the Enterprise Management server, on which server does the EMA component of the recorder need to be enabled?
the Avaya Contact Recorder (ACR) Master only.
the Avaya Contact Recorder (ACR) Master and Standby only.
all Avaya Contact Recorder (ACR) Master, Standby, and CRSs
All Avaya Contact Recorder (ACR) Master, Standby, and Slaves
What is the default http port used for accessing the Avaya contact Recorder (ACR) web client?
A technician is trying to integrate the Avaya Contact Recorder (ACR) with the Avaya Aura® Contact Center in a SIP-based Contact Center. What information is required to get the Avaya Aura® Contact Center to communicate with the Avaya Contact Recorder? (Choose three.)
Communication Control Toolkit username
Communication Control Toolkit Windows Domain details
Avaya Aura® Contact Center Meridian Link Services IP Address
Application Enablement Services IP address
Communication Control Toolkit IP address
A technician is configuring the Avaya Contact Recording to work in a CS1000 environment with AST recording. Which entry must be added in the Avaya Contact Recording properties file for this configuration to work correctly?
Which user details must be specified under the CCT username and CCT password
options of the Avaya Aura® Contact Center Interface?
CallRecordUser and its password
any domain user and password
a domain CCT username and password
any local Windows username and password
Under Avaya Workforce Optimization (WFO) Enterprise Manager, which three server roles are required for Avaya Contact Recorder (ACR) recorder? (Choose three.)
Which process allows the Avaya Workforce Optimization (WFO) Enterprise Manager to communicate updates to the Avaya Contact Recorder (ACR)?
dedicated network connection
Enterprise Manager Agent (EMA)
For an Avaya Contact Recorder (ACR) topology consisting of Master, Standby and
CRS, the ACR replay role is automatically assigned to which of the servers under Enterprise Management in Avaya Workforce Optimization (WFO)?
ACR Master only
ACR Master and Standby server
ACR Master, Standby and CRS server
CRS server only
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in charge Care organization (ACO)
a bunch of suppliers and suppliers of healthcare, health connected capabilities and others concerned in caring for medicare sufferers that voluntarily work collectively to coordinate care of the sufferers they serve under the original medicare application.
functions that don't require an overnight clinic reside
Federally qualified fitness core (FQHC)
neighborhood-primarily based primary care center staffed by a multidisciplinary crew of health care and related support personnel, with expenses adjusted according to means to pay.
patient-based scientific home (PCMH)
A team-based mostly mannequin of care led by means of a private medical professional who gives continual and co-ordinated care all the way through a affected person's lifetime to maximize health consequences.
Operated at retail websites such as pharmacies and supermarkets below buyer-pleasant names, akin to "MinuteClinic" and "TakeCare." Staffed via nurse practitioners or health professional assistants; a doctor is not required on web page; clinics have physician consultation obtainable by using cell.
pressing Care health facility
facilities that give walk-in, prolonged hour access for acute ailment and harm care it is either beyond the scope or the supply of the regular fundamental care apply or retail hospital
Voluntary Ambulatory health agency
community-based, no longer-for-earnings company governed by a volunteer board of directors that can also give direct medical care, education, advocacy, or a combination of these services.
educational fitness core
a college affiliated complex of professional, educational and healthcare facilities corresponding to medication, nursing, pharmacy, dentistry and allied healthcare professionals. that are the precept places of educational training for general practitioner.
Accreditation Council for Graduate scientific schooling (ACGME)
The independent, no longer-for-profit skilled firm that accredits three-7 12 months classes of superior schooling and scientific observe required by using physicians to give direct affected person care in a identified medical forte.
company for Healthcare research and great (AHRQ)
The federal company charged with analysis to advance and disseminate facts-primarily based practice guidelines.
American Board of medical Specialties (ABMS)
An impartial, no longer-for-profit corporation. It assists its 24 area of expertise member boards to advance and make the most of skilled and tutorial necessities that practice to the certification of general practitioner experts in the u.s. and internationally.
evidence based medical apply instructions
Systematically developed protocols in accordance with wide analysis that are used to assist practitioner and affected person choices about applicable healthcare choices.
Landmark record as a result of a comprehensive review of the nice of education in U.S. and Canadian scientific schools, funded via the Carnegie foundation. Issued in 1910, the record was a searing indictment of most scientific schools of the time. The record gave elevated leverage to clinical training reformers and prompted economic guide.
Graduate medical training Consortia
Formal associations of medical faculties, teaching hospitals and other companies worried in the practising of scientific residents. The consortia supply centralized coordination and course that encourages participants to feature jointly.
The CMS web page, mandated via the ACA, to provide basic contact, follow characteristics and scientific excellent information on Medicare taking part physicians and other healthcare professionals.
Behavioral science encompass professionals in social work, fitness training, community mental fitness, alcoholism and drug abuse capabilities, and other health and human provider areas.
A regulatory system, plenty less stringent than licensure, beneath which a state of professional corporation attests to an people superior working towards and efficiency abilities in a container of healthcare apply.
fitness tips Administrator
They preserve suggestions programs to permit patient records to be bought, recorded, stored, and retrieved support in analysis and medicine.
foreign scientific Graduates (IMGs)
Physicians knowledgeable in clinical faculties outdoor the us who fill the annual shortfall in U.S. scientific faculty graduates required to staff hospitals.
Laboratory Technologists and Technicians
clinical laboratory personnel who analyze body fluids, tissues, and cells checking for micro organism and other microorganisms.
the most restrictive sort of physician regulation is run by means of particular person states.
national Institute for Complementary and alternative drugs
A division of the country wide Institutes of fitness dedicated to conducting and reporting on analysis focused on complementary and option healing procedures.
countrywide Healthcare body of workers fee
This physique has the mandate to consider and make options for a lot of dimensions of the nation's healthcare team of workers including education and working towards help for current and capabilities new people at all stages, productive group of workers deployment, skilled compensation, and co-ordination among several types of providers.
A registered nurse usually with a masters diploma, who may additionally specialize in a selected area of nursing observe, similar to simple care, geriatric, act.
A philosophy of scientific training with specific focal point on the musculoskeletal gadget.
doctor Assistant (PA)
provides healthcare services below the supervision of a health care provider; expert to provide diagnostic, preventive, and therapeutic healthcare functions as delegated by using physicians.
Begun as a technique to facilitate contacts among specialists and capabilities employers, and is the least restrictive form of regulation.
Therapeutic Science Practitioner
These include physical therapists, occupational therapists, speech language pathology and audiology therapists, radiation therapists, and respiratory therapists, representing one of the crucial allied health disciplines in this class.
stability funds Act of 1997(BBA)
This act took vital incremental steps via extending healthcare insurance to uninsured children through a $sixteen billion allocation for a brand new State little ones's health insurance program (SCHIP). It additionally proposed to reduce increase in Medicare and Medicaid spending via $125.2 billion in 5 years.
A managed care repayment formula that prepays physicians for capabilities on a per-member per-month foundation even if or now not functions are used.
insurance coverage during which all people in an outlined community pay premiums devoid of regard to age, gender, occupation, or fitness repute. group score helped ensure nondiscrimination against groups with varying possibility qualities to supply insurance at cost effective prices for the community as a whole.
purchaser-pushed fitness Plan
Developed in a response to the managed blacklash, the desires of CDHP's were to have personnel take extra responsibility for fitness care selections and excercise more cost awareness.
analysis related neighborhood (DRG's)
A case fee system that radically changed sanatorium reimbursement shifting hospital reimbursement from the retrospective to a potential groundwork. provided incentives for the hospitals to spend simplest what become obligatory to obtain most advantageous affected person outcomes.
ailment administration application
MCO classes that try to manage prices and enrich care first-rate for individuals with continual and costly circumstances through methods such because the use of facts-based medical instructions, patient self-administration schooling, disorder registries, chance stratification, proactive affected person outreach, and efficiency comments to suppliers.
Emergency clinical medication and Labor Act (EMTALA)
This act requires hospitals to treat every person who gifts in their emergency departments, despite potential to pay. Stiff monetary penalties, and as risk of Medicare decertification via hospitals inappropriately transferring patients, accompanies the EMTALA legal provisions. 1995
insurance policy wherein coverage on traditionally documented patterns of healthcare carrier utilization for described populations of subscribers to examine top rate fees.
financial risk Sharing
an idea used with the aid of MCOs to switch some measure of financial chance from insurers to beneficiaries. Such transfers of fiscal possibility to beneficiaries generally take the form of copayments and deductibles.
medical health insurance trade
A community that allows for a basic level on interoperability amongst electronic health statistics maintained by means of particular person physicians and fitness care businesses. HIE's are prepared and lined with the aid of regional health counsel organization.
client driven health Plans
Developed in a response to the managed care backlash, the dreams of rhese plans had been to have employees take more responsibility for healthcare choices and undertaking greater can charge awareness.
medical insurance Portability and Accountability Act of 1996 (HIPAA)
Healthcare Effectiveness information and assistance sets (HEDIS)
gives a standardized formula for MCOs to compile, calculate, and document counsel about their performance to enable employers, other consumers, and patrons to examine different medical health insurance plans.
HMO Act of 1973
Federal law enacted by way of the Nixon Administration that supplied loans and gives you for the planning, building, and implementation of mixed assurance and health care beginning company and required that a complete array of preventative and first care service be blanketed within the HMO arrangement.
A variety of assurance through which the coverage business sets allowable charges for capabilities that it is going to reimburse after functions are delivered and makes it possible for providers to invoice patients for any uncovered excess prices.
unbiased price Advisory Board (IPAB)
Created with the aid of the ACA. The mission of this entity is to recommend policies to Congress to curb Medicare spending together with assistance to enrich co-ordination of care, get rid of waste, encourage greatest practices, and prioritize basic care.
beneath the ACA, the requirement that every one americans reap health insurance coverage or pay a penalty.
Managed Care Backlash
in the late 1990's prepared medication, other health care suppliers, and customer railed in opposition t MCO policies on alternative of provider, referral, and other apply that had been viewed as unduly restrictive. Believed that managed care became now not doing a great job for sufferers as different sectors of fitness care trade.
Social safety of 1935 Medicaid, is a joint federal/state application that offers coverage coverage for a prescribed scope of primary health care features to americans who qualify based on income parameters, established on a state-with the aid of-state foundation. Funded by means of personal salary and company and excise taxes, which dollars transferred from extra economically prosperous people to these in needs
guarantees a minimum stage of medical health insurance advantages to all americans beginning at age 65. Medicare cash derive largely from payroll taxes levied on all American workers.
countrywide Committee on nice Assurance (NCQA)
probably the most influential managed care high-quality assurance organization shaped in 1979. simple services of the this entity are accreditation for MCOs, PPOs, managed behavioral healthcare corporations, new health plans, and disorder administration programs; certifying corporations that examine company credentials and session on health professional agencies, utilization administration organizations, affected person-based medical buildings, and ailment administration groups and courses.
branch of health and human functions (DHHS)
The federal govt's most important company concerned with fitness insurance policy and merchandising and provision of health and different human services to prone populations.
favorite issuer corporation
formed by way of physicians and hospitals to serve the wants of private, third-birthday party payers and self insured organisations, PPOs assure a undeniable quantity of company to hospitals and physicians in return for a negotiated bargain in costs.
Self-Funded health insurance
A mechanism during which, the organisation (or other neighborhood, similar to a union or change association) collects premiums and swimming pools these into a fund or account that it makes use of to pay for clinical benefit claims instead of the usage of a commercial service.
A process wherein one entity unites linked and complementary organization to create a device that offers a continuum of care. In its most finished kind, a vertically built-in gadget encompasses scientific and health linked capabilities required all the way through an people lifestyles span.
Bundled fee for care initiatives
This initiative acknowledges that separate Medicare price-for-service payments for particular person functions supplied all through a beneficiary's single ailment often outcomes in fragmented care with minimal co-ordination throughout providers and settings and results in beneficial provider volume instead of exceptional.