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220-901 - CompTIA A+ Certification - Dump Information

Vendor : CompTIA
Exam Code : 220-901
Exam Name : CompTIA A+ Certification
Questions and Answers : 1200 Q & A
Updated On : Click to Check Update
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220-901 Questions and Answers



A technician is building a new PC and notices that it has 8 DIMM sockets labeled 0 through

  1. Four are white and four are blue. Which of the following should the technician do FIRST?

    1. Install the memory in the four white slots

    2. Install the memory in the four blue slots

    3. Consult the motherboard documentation

    4. Install the memory in slots 0 through 3

    5. Fill all slots with memory

Answer: C


Which of the following are factors when designing a home theater PC?

  1. Wireless NIC

  2. Audio frequency

  3. Video refresh rate

  4. Video output

Answer: D


A customer has requested two custom PCs, one for his family room and one for his home office. The family room PC will be used by all the family members and should be able to playhigh definition movies and show family pictures. The office PC is used for the customer's architectural design business and should be able to handle the intensive design work and multitasking the customer performs. The office PC must be configured with more power efficient computing than the family room PC. Instructions: Use the tabs at the top to switch between the PCs. Objects should be placed on the appropriate slot/display areas and can only be used once. All slot/display areas should be filled. Once the simulation is complete select the done button to submit.






A customer wants to connect a laptop to a mobile device’s Internet for use in situations where there is no Internet connectivity. Which of the following technologies would the technician recommend to the customer?

  1. IR

  2. NFC

  3. Hotspot

  4. Lightning

Answer: C


The Chief Executive Officer (CEO) of a company has requested outside access to a server within the company network so that sensitive documents can be worked on from home. Which of the following is the MOST appropriate tool to give the CEO the requested access?

  1. VNC

  2. Port forwarding

  3. Port triggering

  4. VPN

Answer: D


A user is notified of file system errors on an external hard drive. Which of the following tools can be used to repair common errors on the drive?

  1. chkdsk

  2. diskpart

  3. format

  4. sfc

Answer: A


After receiving a call from an executive, a technician walks into a meeting room to find that the projector is not showing the screen of the executive’s laptop. The projector shows a message that reads “No video signal”. Which of the following is the FIRST thing that the technician should do?

  1. Adjust the laptop's screen brightness

  2. Replace the projector's bulb

  3. Verify the VGA cable is connected

  4. Ensure secondary display is enabled

Answer: C


Recently a company updated their network infrastructure. A user reports that a laptop is experiencing slower network speeds since the update. Which of the following would the technician replace, rather than purchase a new device?

  1. Wireless NIC

  2. CPU

  3. RAM

  4. Hard drive

Answer: A


Which of the following external ports would a technician use to connect a keyboard? (Select TWO).

  1. eSATA

  2. IEEE 1394

  3. USB

  4. PS/2

  5. VGA

Answer: C, D


A technician is building a workstation that will only be used to connect remotely to a server. Which of the following types of PC configurations is BEST suited for this task?

  1. Thin client

  2. Home server PC

  3. CAD workstation

  4. AV workstation

Answer: A


A user is unable to show an Android smartphone display on a TV. Which of the following settings should the technician check to resolve this issue?

  1. Multi-window

  2. Air view

  3. Air browse

  4. Screen mirroring

Answer: D


The device that allows two different networks to communicate with one another is:

  1. a repeater.

  2. a hub.

  3. a router.

  4. an access point.

Answer: C


A SOHO is considering a purchase of several printers that will facilitate printing on both sides of the media. Which of the following optional add-ons will provide this functionality?

  1. Collate

  2. Duplex

  3. Fast draft

  4. Paper type

Answer: B


Which of the following would likely be the MOST cost-effective media to use for storing 8GB of data?

  1. DVD RW

  2. CD-ROM

  3. Tape backup

  4. DVD+R DL

Answer: D


A technician replaces a defective 250GB hard drive in a desktop with a 2TB hard drive. After installation, the computer detects the new 2TB drive as a 250GB drive. Which of the following should the technician do to fix this issue?

  1. Reinstall the drive

  2. Patch the OS

  3. Upgrade the driver

  4. Flash the BIOS

Answer: D


Which of the following types of expansion slots is MOST frequently found in blade servers?

  1. PCIe

  2. PCI

  3. PCI-X

  4. miniPCI

Answer: C


A technician is installing a wireless router to be used as an access point. The company firewall will assign IP addresses to devices on the wireless network. Which of the following settings does the technician need to disable on the wireless router to accomplish this?

  1. NAT

  2. DMZ

  3. PAT

  4. DHCP

Answer: D


A technician cannot communicate with one particular IP address and needs to narrow down where the traffic is stopping. Which of the following commands would be used to determine


  1. nslookup

  2. ipconfig

  3. nbtstat

  4. ping

  5. tracert

Answer: E


A technician is tasked with setting up a workstation in a new location. The technician realizes there is no network connectivity and the workstation’s NIC does not have a link light. Given the connection in the wall is correctly labeled, which of the following would be BEST for the technician to use NEXT?

  1. A multimeter

  2. A tone generator

  3. A cable tester

  4. A punchdown tool

Answer: C


When troubleshooting a PC that intermittently shuts off, which of the following should be monitored?

  1. Boot sequence

  2. CPU temperature

  3. SMART status

  4. TPM module

Answer: B


On an ATX motherboard, the 4-pin auxiliary power connector provides which of the following?

  1. Additional power to onboard devices

  2. Additional power to PCIx peripheral cards

  3. Additional power to the South Bridge

  4. Additional power to the CPU voltage regulator

Answer: D


Ann, a user, wants to host a gaming server on her SOHO network. Which of the following features on the SOHO router would need to be configured?

  1. Channels

  2. DHCP

  3. Port forwarding

  4. Firmware

Answer: C


A home user’s PC has an over-clocked CPU with a relatively small heat sync, small fans on the 800W power supply, and a high-end video card. Which of the following is the recommended solution that will manage heat more effectively?

  1. Replace the CPU heat sync with a high RPM fan

  2. Purchase an energy efficient power supply

  3. Not over-clocking the CPU

  4. Liquid cooling system

Answer: D


Which of the following devices does a technician need to calibrate as part of an installation?

  1. Mouse

  2. Touch screen

  3. Keyboard

  4. Video card

Answer: B


A user reports that a workstation fails to complete boot up and repeats a series of two beeps over and over. The user states that the workstation had been displaying BSOD errors after running multiple applications. Which of the following is the MOST likely cause?

  1. Video adapter failure

  2. Memory failure

  3. Power supply failure

  4. CPU failure

Answer: B


A technician finds an external hard drive with the markings “IEEE 1394” on it. Which of

the following cable types would be needed to view the contents of this drive?

  1. Ethernet

  2. eSATA

  3. FireWire

  4. MicroUSB

Answer: C


Under normal circumstances, which of the following wireless standards provides the slowest transfer speed at 2.4GHz?

A. 802.11a B. 802.11b C. 802.11g D. 802.11n

Answer: B


A user is watching streaming video on a home network, but experiences buffering and delays when there are too many people on the network. Which of the following is MOST likely to resolve the issue?

  1. Disable SSID broadcast

  2. Setup UPnP

  3. Enable QoS

  4. Configure DMZ

Answer: C


A user wants to store a personal video to view at a later time. Which of the following types of media is the LEAST expensive with a maximum capacity of 750MB?

  1. USB drive

  2. DVD-R

  3. Blu-Ray

  4. CD-R

Answer: D


A technician needs to run a diagnostic DVD on a laptop running Windows 8.1. After setting the boot order in the UEFI BIOS to the internal DVD-RW drive, the laptop still boots into Windows. Which of the following settings needs to be adjusted in order for the laptop to boot from the DVD-RW drive?

  1. TPM

  2. Virtualization

  3. Secure boot

  4. UEFI BIOS password

Answer: C

CompTIA 220-901 Exam (CompTIA A+ Certification) Detailed Information

220-901 - CompTIA A+ Certification

220-901 Test Objectives

CompTIA A+ Certification

Exam Objectives

EXAM NUMBER: 220-901

About the Exam

Candidates are encouraged to use this document to help prepare for CompTIA A+ 220-901. In order to receive the CompTIA A+ certification, you must pass two exams: 220-901 and 220-902. CompTIA A+ 220-901 measures the necessary skills for an entry-level IT professional. Successful candidates will have the knowledge required to:


Given a scenario, troubleshoot hard drives and RAID arrays with appropriate tools.


4.0 Hardware and Network Troubleshooting

Given a scenario, troubleshoot wired and wireless networks with appropriate tools.

CompTIA A+ Acronyms

The following is a list of acronyms that appear on the CompTIA A+ exams. Candidates are encouraged to review the complete list and attain a working knowledge of all listed acronyms as a

part of a comprehensive exam preparation program.






Alternating Current


Central Processing Unit


Access Control List


Cathode Ray Tube


Advanced Configuration Power Interface


Discretionary Access Control




Serial Communications D-Shell Connector, 25 Pins


Asymmetrical Digital Subscriber Line


9 Pin D Shell Connector


Accelerated Graphics Port


Direct Current


Advanced Host Controller Interface


Distributed Denial of Service


Access Point


Double Data Rate


Automatic Private Internet Protocol Addressing


Double Data Rate Random-Access Memory


Advanced Power Management


Double Data Rate Synchronous Dynamic


Address Resolution Protocol

Random-Access Memory


Automated System Recovery


Distributed File System


Advanced Technology Attachment


Dynamic Host Configuration Protocol


Advanced Technology Attachment Packet Interface


Dual Inline Memory Module


Asynchronous Transfer Mode


Deutsche Industrie Norm


Advanced Technology Extended


Digital Linear Tape


Acceptable Use Policy


Digital Light Processing


Audio Video


Direct Memory Access


Basic Input/Output System


Demilitarized Zone


Bayonet-Neill-Concelman or


Domain Name Service or Domain Name Server

British Naval Connector


Denial of Service


Balanced Technology Extended


Dynamic Random Access Memory


Completely Automated Public Turing Test


Digital Rights Management

to tell Computers and Humans Apart


Digital Subscriber Line


Cold Cathode Fluorescent Lamp


Digital Video Disc or Digital Versatile Disc


Compact Disc


Digital Video Disc-Random-Access Memory


Compact Disc-Read-Only Memory


Digital Video Disc-Read-Only Memory


Compact Disc-Rewritable


Digital Video Disc-Recordable


Compact Disc File System


Digital Video Disc-Rewritable


Central File System or Common File System or


Digital Visual Interface

Command File System


Error Correcting Code or


Common Internet File System

Error Checking and Correction


Complementary Metal-Oxide Semiconductor


Extended Capabilities Port


Communications and Networking Riser


Electrically Erasable Programmable


Communication Port (x=Port Number)

Read-Only Memory


EFS Encrypting File System

EIDE Enhanced Integrated Drive Electronics EMI Electromagnetic Interference

EMP Electromagnetic Pulse

EPROM Erasable Programmable Read-Only Memory EPP Enhanced Parallel Port

ERD Emergency Repair Disk

ESD Electrostatic Discharge

EULA End-User License Agreement

EVGA Extended Video Graphics Adapter/Array

EVDO Evolution Data Optimized or Evolution Data Only FAT File Allocation Table

FAT12 12-Bit File Allocation Table

FAT16 16-Bit File Allocation Table

FAT32 32-Bit File Allocation Table

FDD Floppy Disk Drive

Fn Function (referring to the function key on a laptop) FPM Fast Page Mode

FRU Field Replaceable Unit

FSB Front Side Bus

FTP File Transfer Protocol

FQDN Fully Qualified Domain Name

Gb Gigabit

GB Gigabyte

GDI Graphics Device Interface

GHz Gigahertz

GUI Graphical User Interface

GPS Global Positioning System

GSM Global System for Mobile Communications HAL Hardware Abstraction Layer

HAV Hardware-Assisted Virtualization

HCL Hardware Compatibility List

HDD Hard Disk Drive

HDMI High-Definition Media Interface HPFS High-Performance File System

HTML Hypertext Markup Language

HTPC Home Theater PC

HTTP Hypertext Transfer Protocol HTTPS Hypertext Transfer Protocol Over

Secure Sockets Layer

I/O Input/Output

ICMP Internet Control Message Protocol ICR Intelligent Character Recognition

IDE Integrated Drive Electronics

IDS Intrusion Detection System

IEEE Institute of Electrical and Electronics Engineers IIS Internet Information Services

IMAP Internet Mail Access Protocol

IMEI International Mobile Equipment Identity IMSI International Mobile Subscriber Identity IP Internet Protocol

IPCONFIG Internet Protocol Configuration IPP Internet Printing Protocol

IPS In-Plane Switching

IPSec Internet Protocol Security

IR Infrared

IrDA Infrared Data Association

IRP Incident Response Plan

IRQ Interrupt Request

ISDN Integrated Services Digital Network

ISO International Organization for Standardization/ Industry Standards Organization

ISP Internet Service Provider

JBOD Just a Bunch Of Disks

Kb Kilobit

KB Kilobyte or Knowledge Base

LAN Local Area Network

LBA Logical Block Addressing

LC Lucent Connector

LCD Liquid Crystal Display

LDAP Lightweight Directory Access Protocol LED Light Emitting Diode

LI-ON Lithium-Ion

LPD/LPR Line Printer Daemon/Line Printer Remote LPT Line Printer Terminal

LVD Low Voltage Differential

MAC Media Access Control or Mandatory Access Control MAPI Messaging Application Programming Interface MAU Media Access Unit or Media Attachment Unit

Mb Megabit

MB Megabyte

MBR Master Boot Record

MBSA Microsoft Baseline Security Analyzer MFD Multi-Function Device

MFP Multi-Function Product

MHz Megahertz

MicroDIMM Micro Dual Inline Memory Module MIDI Musical Instrument Digital Interface MIME Multipurpose Internet Mail Extension MIMO Multiple Input Multiple Output

MMC Microsoft Management Console

MP3 Moving Picture Experts Group Layer 3 Audio MP4 Moving Picture Experts Group Layer 4 MPEG Moving Picture Experts Group

MSCONFIG Microsoft Configuration MSDS Material Safety Data Sheet

MUI Multilingual User Interface

NAC Network Access Control

NAS Network Attached Storage

NAT Network Address Translation

NetBIOS Networked Basic Input/Output System




Networked Basic input/output system




Red Green Blue

Extended User Interface


Routing Information Protocol


Network File System


Remote Installation Service


Network Interface Card


Reduced Instruction Set Computer


Nickel Cadmium


Registered Jack Function 11


Nickel Metal Hydride


Registered Jack Function 45


New Low profile Extended


Returned Materials Authorization


Network News Transfer Protocol


Read-Only Memory


New Technology File System


Real-Time Clock


New Technology Loader


Storage Area Network


Network Time Protocol


Serial Attached SCSI


Optical Character Recognition


Serial Advanced Technology Attachment


Original Equipment Manufacturer


Subscription Channel


Organic Light Emitting Diode


Secure Copy Protection


Operating System


Small Computer System Interface


Personal Area Network


Small Computer System Interface Identifier


Parallel Advanced Technology Attachment

SD Card

Secure Digital Card


Personal Computer


Synchronous Dynamic Random-Access Memory


Peripheral Component Interconnect


Single Edge Connector


Peripheral Component Interconnect express


System File Checker


Peripheral Component Interconnect Extended


Small Form Factor


Printer Control Language


Scalable Link Interface or System Level Integration


Personal Computer Memory Card

or Scanline Interleave Mode

International Association


Self-Monitoring, Analysis, and Reporting Technology


Preinstallation Environment


Server Message Block or Small To Midsize Business


Pin Grid Array


Simple Mail Transfer Protocol


Pin Grid Array 2


Simple Network Management Protocol


Personally Identifiable Information


Small outline Dual Inline Memory Module


Personal Identification Number


Small Office, Home Office


Public Key Infrastructure


Service Pack


Plug and Play


Sony/Philips Digital Interface Format


Post Office Protocol 3


Staggered Pin Grid Array


Point of Sale


Static Random-Access Memory


Power On Self Test


Secure Shell


Plain Old Telephone Service


Service Set Identifier


Point-to-Point Protocol


Secure Sockets Layer


Point-to-Point Tunneling Protocol


Straight Tip


Primary Rate Interface


Shielded Twisted Pair


Preferred Roaming List


Super Extended Graphics Array


Programmable Read-Only Memory




Personal System/2 Connector


Transmission Control Protocol


Public Switched Telephone Network


Transmission Control Protocol/Internet Protocol


Power Supply Unit


Time Domain Reflectometer


Permanent Virtual Circuit


Trivial File Transfer Protocol


Preboot Execution Environment


Temporal Key Integrity Protocol


Quality of Service


Trusted Platform Module


Redundant Array of Independent


User Account Control

(or Inexpensive) Discs


User Defined Functions or Universal Disk Format


Random Access Memory

or Universal Data Format


Remote Access Service


User Datagram Protocol


Remote Desktop Protocol


Unified Extensible Firmware Interface


Radio Frequency


Universal Naming Convention


Radio Frequency Interference


Uninterruptible Power Supply


URL Uniform Resource Locator

USB Universal Serial Bus

USMT User State Migration Tool

UTP Unshielded Twisted Pair

UXGA Ultra Extended Graphics Array

VESA Video Electronics Standards Association VFAT Virtual File Allocation Table

VGA Video Graphics Array

VM Virtual Machine

VoIP Voice over Internet Protocol

VPN Virtual Private Network

VRAM Video Random-Access Memory WAN Wide Area Network

WAP Wireless Access Protocol or Wireless Access Point WEP Wired Equivalent Privacy

WiFi Wireless Fidelity

WINS Windows Internet Name Service WLAN Wireless Local Area Network

WPA Wireless Protected Access

WPS WiFi Protected Setup

WUXGA Wide Ultra Extended Graphics Array XGA Extended Graphics Array

ZIF Zero Insertion Force

ZIP Zig-zag Inline Package

A+ Proposed Hardware and Software List

CompTIA has included this sample list of hardware and software to assist candidates as they prepare for the A+ exam. This list may also be helpful for training companies who wish to create a lab component to their training offering. The bulleted lists below each topic are a sample list and not exhaustive.


© 2015 CompTIA Properties, LLC, used under license by CompTIA Certifications, LLC. All rights reserved. All certification programs and education related to such programs are operated exclusively by CompTIA Certifications, LLC. CompTIA is a registered trademark of CompTIA Properties, LLC in the U.S. and internationally. Other brands and company names mentioned herein may be trademarks or service marks of CompTIA Properties, LLC or of their respective owners. Reproduc- tion or dissemination prohibited without written consent of CompTIA Properties, LLC. Printed in the U.S. 02082-Dec2015


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